Question about Whirlpool GC5SHEXNS Side by Side Refrigerator

2 Answers

WHERE IS THE WATER COMING FROM UNDER MY FRIDGE?

WATER IS COMING FROM UNDER FRIDGE.. ONCE PULLED OUT FROM WALL, I CAN SEE A TRAY UNDER THE FRIDGE THAT IS FILLED WITH WATER, AND THAT APPEARS TO BE WHERE THE WATER IS COMING FROM. WHAT CAN BE MY PROBLEM??? HELP!!!

Posted by on

2 Answers

If you do a full defrost manuely, all the water on the evap. coil will melt and easily fill up the pan. Possibly door was not closed properly recently and there was a build up on the coil. Do a proper defrost and start again.

Posted on Aug 18, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Whirlpool Master
  • 2,651 Answers

Very odd that there would be an influx of water to that pan, especcially enough to overflow it. a bit of a pain in the butt to remove that pan, try soaking some water out if it. and see if you can see where water coming from, id be willing to bet that the water filter housing right next to it is leaking and happens to be filling your drip pan, did you replace water filter recently?? perhaps its not seated properly.(regardless removing the water filter should stop the leak)

Posted on Mar 04, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Samsung SRL550DW keeps cutting out. If you turn the power off it restarts and works fine and then cuts out again after a few hours. Is this a main PCB problem. Prior to this happening the door chim


I have had the exact same issue and its not a samsung issue but any modern fridge with a defrost system in the freezer (fridge doesn't generally frost up as its not run at freezing temperatures.


You need to check a few things:
1. Clear the freezer draws out and clear any ice build up.
2. Be careful and unclip the first white plastic vent panel (hint: pull from the middle an inch or two then push the sides in so the tabs are pulled towards the middle and the panel pops out)
3. Unscrew and unclip the 2nd panel (holds the circulation fan) to view the freezer coils - you will need to unclip the power for the fan and the heating coil for the drip tray under the freezing coils.
4. This is where the issue usually is:

If the tray is full of ice then do the following. If not and you can poor water through the drain hole on the bottom, then the issue is a dead sensor or control board - seek professional advice or if your game, there are swap out kits you can buy.

So the drip tray is full of ice ? Unscrew the freezer coils from the back wall but DO NOT touch it any further in case you damage it. There should be some silver tape tape that holds the tray in place - remove it and then gently lift the coils up to allow the tray out. If its too full of ice, use a hair dryer or warm water to de-ice. Once the tray is out, defrost it completely and dry it - be careful not to damage the heating wires under the tray as this is used to deice it during a normal defrost cycle. Clear any remaining ice on the coils or along the back wall - Dry it well.

Usually the cause for the drip tray to freeze up is a blockage in the drain pipe that empties into the back of the fridge. Unscrew the back panel and you will see 2 soft plastic pipes drain water into a water tray. pull both off and clean/inspect. You will notice they pinch in the middle to stop air getting back in, but allows water to drip out. If they are blocked, they will back fill the internal drains and freeze, thus fooling the fridge into thinking it hasn't defrosted yet and not turning the compressor back on. (Since this ice is hidden at the back, it is the last to melt thus the freezer gets warmer waiting for the insulated ice near the drain to melt.

When I did my freezer, the water is dripping out slowly (it was cold) but once I removed the pipe, it emptied properly. inspection of the pipe showed dirt/insect blocking the pinched section of the pipe.

Reassemble the pieces in reverse order, ensuring the water was been dried with a cloth. My fridge/freezer hasn't skipped a beat since.

May 07, 2012 | Refrigerators

1 Answer

Freezer not freezing clicking noises


Almost certainty you have a rear control board fault these boards where notorious for capacitor faults causing relays to click and water dispenser to be erratic , the board can be repaired by a confident electrical engineer or you can buy a complete unit

Mar 31, 2017 | Whirlpool Refrigerators

1 Answer

Water seem to puddle up on food trays .in frezzer the floor has quarter inch off ice but the tray under unit is dry even if i unplug unit melt all ice no water drips into tray


The freezer itself does not create water. So the water MUST be coming from somewhere.
First the tests: Turn the water off at the wall, clean all the water from the fridge trays and freezer. Wait 24 hours to see if there is any accumulation.
If not, then you have a leak in your water delivery system to your ICE maker.

consult the manual for troubleshooting. Or return here for further directions.

good luck and don't forget to vote!!!

Sep 28, 2010 | Refrigerators

1 Answer

Water is coming out on the floor in front of the fridge, what might be wrong?


If the water is coming out from under the fridge and you have a water dispenser or automatic ice maker, then I you should pull the fridge out from the wall and check the water tubing going to the back of the fridge. The tubing is connected with a compression fitting (a special nut that compresses the tubing to the fridge. There may also be a few more pieces of tubing on/in the back of the fridge with these fittings. Place you fingers on each fitting to see if it is loose or wet. If you find a wet or loose fitting, take some pliers and tighten it (snug it up, but not too tight because you can damage the fitting. Dry up the water. Watch the fridge for a while to make sure the leak is stopped. If you can't get it stopped, or if it gets worse, you can cut off the water (there should be a valve under a cabinet next to the fridge, or under your sink). You can get a replacement fitting at Lowe's and they can tell you how to install it if necessary. If you have water pooling under your fridge and it goes up to the wall, then you should check on the other side of the wall for water also. This happened to our fridge, but we did not see the water in front of the fridge because it ran to the back of the fridge and under the wall into our carpet on the other side. Wet carpet is how we discovered the problem.

May 01, 2010 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

Bottom of fridge collects water


Hello there:
I have written a few steps for you to follow and try ok?
  1. Manufacturers have different ways to dispose of the water created during automatic defrost cycles. The most common design routes the water down a rubber tube on the back of the fridge to a tray beneath. This tube often gets plugged with breadcrumbs, peas etc. and can generally easily be removed and cleaned.
  2. Make sure the end of the hose is sitting in the defrost tray.
  3. If your hose was not plugged and you have found water running down the back wall inside the fridge or a pool under the bottom crisper has formed. Check if there is a small funnel located on the back wall near the top inside the fridge. It can also get plugged; you can use a small wire and work it in and out of the hole.
  4. Some designs do run the water down the back wall and have a drain hole under the crisper, make sure it is not plugged.
I hope that this has been verry helpfull for you
best regards michael

Nov 06, 2009 | Frigidaire Gallery Series GLHS269ZDB 36"...

1 Answer

My ge fridge model TBX18k lg has water building up underneath the drawers in the bottom of fridge. Must be coming from freezer section, but my model has no water dispenser or ice maker. Got any ideas?


Remove the food from the freezer and then remove the rear freezer wall . Should be 2-4 screws and maybe a clip on each side on the top vent . Once the panel is removed , useing a hairdryer , defrost the tray below the coils until you can see the drain hole . Defrost the drain hole until water begins to flow into the hole . Use a small hose inserted into the hole and blow out any debris which has accumulated . You can also use hot water to help defrost the drain hole . Once completed , reinstaal the panel and of course , food .

Aug 08, 2009 | GE Refrigerators

1 Answer

Water under veg bins


Hi. thanks for the question . the problem you have is with the drain tube, from under the freezer wall ,in the fridge. that tube is clogged up . pull fridge away from wall. locate the drain hose at the drain tray. clean. also clean all coils behind fridge thanks the appliance doc

Sep 30, 2008 | Kenmore 20.6 cu. ft. Top Freezer...

1 Answer

Ice Tray Won't FIll with Water


number one repair leak could be as simple as loose fitting most likely fitting needs replaced should solve problem if not once the leak is repaired pull out ice tray inside fridge in the rear you will see small outlet that fills the trays run a blow dryer full heat on it to clear it from freeze up which might be clogging your line good luck hope this helps

Sep 01, 2008 | Amana 22.6 cu. ft. Side-By-Side...

6 Answers

Leaking Whirlpool refrigerator


My Whirlpool fridge had water droplets falling onto all three shelves and pooling unter the crisper drawers. I solved the problem by clearing the ice-clogged drain in the freezer.

In Whirlpool model ET21UM, the condensation drain hole is located directly behind the freezer. To access the drain hole, remove all your frozen items and place them in a large picnic cooler. Notice that the floor of the freezer is basically a large plastic tray fastened by two small bolts. Unscrew the bolts with a wrench or ratchet and remove the plastic tray. At this point you will probably see that water has seeped under the tray and created a mini ice rink on the bottom of your freezer. You can tap the ice lightly with the handle of a screwdriver to break it up. Once it's broken, toss the ice into your sink, or put it in a plastic bag and store into your cooler to keep everything cold.

Once the ice has been removed from the freezer floor, you should be able to see a metal drip trough in the back under a false wall hiding the condenser coils. It's a little tougher to remove the ice from the drip trough with the screwdriver method, so you might want to use a hair dryer. After a few minutes with the hair dryer, you should be able to remove most of the ice by hand. You can remove any water with a sponge or turkey baster. The only ice left will be a plug of ice in the drain hole in the middle of the drip trough. Heat up a cup of water in the microwave and carefully pour it into the drip trough. If the drip trough is hard to access, you might need to use a funnel. The hot water should melt most of the ice in the drain hole. If it pools in the drip trough and doesn't drain, use a sponge or turkey baster to remove the water and add hot water again. A small length of wire or a pipe cleaner might help clear any other obstruction in the drain hole. When the drain is clear you should hear water flowing through it. Dry off the floor of the freezer and return the plastic floor tray to it's spot and fasten with the two bolts. Remove any water that has pooled in your refigerator and you're done.

Dec 27, 2007 | Refrigerators

Not finding what you are looking for?
Whirlpool GC5SHEXNS Side by Side Refrigerator Logo

263 people viewed this question

Ask a Question

Usually answered in minutes!

Top Whirlpool Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4654 Answers

Dan Webster
Dan Webster

Level 3 Expert

8205 Answers

Mike Cairns
Mike Cairns

Level 3 Expert

3053 Answers

Are you a Whirlpool Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...