Question about Windsor SR12 Sensor Bagged Upright Vacuum

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Windsor Sensor XP18 Vacuum

My Sensor vacuum will not adjust the height of the brush/head to the proper level. It seems to set it too low, making it difficult to operate due to excessive drag. When I place the handle in the upright/storage position, it no longer raises the head high enough to lift the brush off the floor.

Hope you can help!

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  • ToyRoom Feb 25, 2010

    Well, found my own solution.

    Installed a new brush roller and the problem is solved!

    Apparently when the brush wears down to a certain point, the vac will not receive the proper signal to activate the sensor control which raises and lowers the vac automatically.

    A simple and inexpensive fix!

  • Anonymous Mar 13, 2014

    I use this vacuum for cleaning a school. The brush indicator light stays on all the time. I clean the roller nightly. Is this a bearing issue or something else.

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Go to www.windsorind.com/documents/servicemanuals and print out the PDF document. John

Posted on Mar 19, 2008

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Happy Vacuuming!
The Vac Dr.


The Vac Dr is always happy to help. If you\'re having trouble finding someone to help contact us here.

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