Question about Kenmore 44102 Front Load Washer

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Kenmore 417 Washer - Brown marks

Our front load washer is leaving brown marks (some heavy, some faint)...have read that the culprit is a bearing leaking some lubricant...others claim mildew or build-up...any clue out how to resolve this problem - I will take the machine apart if need be!

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  • Washer1 Mar 04, 2008

    Thanks aborcass...have a few more details to share - seems that we use HE detergent at the lowest settings (one)...also, the drum started to make a rumbling noise at the same time the brown streaks started...ugh.

  • Washer1 Mar 05, 2008

    That is affirmative, there is play in the up/down tub area. Scale of 1-10, 10 being the most difficult, what would you rank the rear bearing part repair as...? Thanks for your support!

  • Washer1 Mar 05, 2008

    THANK YOU! Appreciate your prompt support...very helpful. Have a great evening.

    Washer1 out.

  • Sounder6 Apr 18, 2008

    Same problem. My machine is a 417.40042990 model.

    I have a full load of white towels that seem ruined.... plus I am afraid to wash anything else.
    If it is bearing grease it sounds like a major repair.

  • ed essa Apr 19, 2008

    I have the same problem. For those who think its mildew or that the solution is a certain type of detergent, you need to see it. These are heavy grease streaks caused by something in the machine. I hope someone here has this repaired and can tell me how much it costs to get fixed. I am REALLY disappointed with Kenmore. This shouldn't have happen after 5 years. I have clothes that are ruined.

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2 Answers

These machines are terrible. I just had a service person in and he told me that my machine (only six years old) has bearings that are done and they also caused the shocks to go. I went to Sears to talk to the sales person about my Kenmore machine and she said she has never heard of this problem. Meanwhile, friends have also had similar issues - my clothes are ruined and Sears just tried to sell me a replacement machine. I don't know if I will go with another front loader - my parents have had the same washing machine for over 25 years - I guess they are not supposed to last more than 5 or 6 years now.

Posted on Apr 30, 2008

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  • Kenmore Master
  • 2,651 Answers

Dont start pulling machine apart just yet. check your detergent first, you NEED to be using an HE detergent liquid better then powder, if fabric softener is being used thin it out a little(cheaper fabric softeners have a hard time breaking down.did you switch deterent recently??? there is a new product just hit the market AFFRESH tabs (available in home depot and best buy) sure itll be in supermarkets soon. Its designed to clean ou tresidual detergent pockets building up inside all frontloading machines

Posted on Mar 04, 2008

  • Ron Coons
    Ron Coons Mar 05, 2008

    rumbling noise?? like you can reach inside and lift the inner tub up and down a little play in the tub area??? sounds like a job for a pro. check for possible extended warr on rear bearing parts anyway

  • Ron Coons
    Ron Coons Mar 05, 2008

    ummm give a solid 8. but not something you would do yourself, without a part warr, probalby cost prohibitive repair, with a part warr, an authorized servicer will have to perform the work.(even then labor cost be be prohibitive

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