Question about Dell Inkjet 720 Printer

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Dell 720 Printer failure

I just hooked up Dell 720 printer to computer windows XP2000. The printer will print but the cartridge tray gets caught as it slides to the far right side of the tray, then it will not print any further. If I hold down the level it gets caught on, it will reload and print. Is there a simple fix solution for this issue?

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It may not really be the lever it may just need some lube. if you use some vasline and rub it on the bar and then move the printer head up and down put more vasline until the head moves slwly then try printing this may work.

Posted on May 13, 2008


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Dell 720 printer won't print with color cartridge. I put a new color and B&W cartridge in and doesn't print. If I take the color one out, the B&W prints fine

I have the exact same printer and had to replace the print head. This dell 720 is a discontnued model and may or maynot be worth the $35 fix. the issue is the print head gets clogged up prematurely in these 720 series dell paperwights.

the best course of action:

1. purchase priont head
2. or buy a new printer

You can try print head cleaning kit but you may be wasting you time and money on the ket because it does not work 100 percent of the time.

thanks for your question, i would thank you for your ratings and feedback in advance!

Btw, I’m available to help over the phone in case u need at

Apr 26, 2010 | Dell Inkjet 720 Printer

1 Answer

Dell 720 printer. Printer has been getting

There is a small rubber belt that moves the print head back and forth. If it is out of alignment it may seem to fly too quickly across the silver track to the opposite side of the printer making a big "thunk" when it hits! This usually happens right after changing a cartridge and USUALLY fixes itself. Don't worry, the printer won't break from it.

Next, the print becoming lighter may just be the print head wearing out. If you've tried the print head cleaning procedure that is included with the software and it's still too light, it's likely that you use the printer heavily and it's just worn out. If that is the case, I would highly recommend a printer that is designed for heavier usage. It will cost a little more, but the print cartridges are about the same price, they usually print a little faster, and they last about 5 times longer than a standard consumer version.

Lastly, if you installed Explorer 7 and are having problems, you need to make sure you have the appropriately up-to-date operating system software. You don't necessarily need the newest version of Windows for example, but you need to make sure that the service pack for your current software is up to date. Explorer 7 doesn't seem to work and play well with old Windows versions and older Mac OS.

Hope this helps!

Jan 12, 2010 | Office Equipment & Supplies

1 Answer

Dell 720 printer , new ink cartriges but prints blank pages

I know it sounds silly, but never underestimate the obvious.

Did you remove the plastic protectors from the cartridges?

Another solution maybe to return the cartridges to the store for an exchange. It has only happened once to me, but I exchanged the cartridge for another "new" one and it worked fine.

Good luck


Jan 07, 2010 | Dell Inkjet 720 Printer

1 Answer

Dell 720 printer won't print.

The problem could be because of ONE out of FOUR problems listed below. Try the steps recommended and it should fix the problem.


Jan 03, 2010 | Dell Inkjet 720 Printer

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Take the plastic strip off the ink jet cartridge before putting the thing in the printer.  Check the ink jets to see if they are clogged.

Oct 25, 2009 | Dell Inkjet 720 Printer

1 Answer

Printer is not printing. The cartridges are full.

Did you try to install the drivers again? This may be the problem. try the following link- this should help to install a new driver on your computer.

Apr 06, 2009 | Dell Inkjet 720 Printer

1 Answer

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your printer has got one part broken so better to take it for servicing

Feb 04, 2009 | Dell Inkjet 720 Printer

1 Answer

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Sounds like some muck on the guide bar or perhaps a bit of paper getting in the way ..

Nov 06, 2007 | Dell Inkjet 720 Printer

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