Question about iLO V27DMBX Television

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Black square box appearing on screen

There is a black square box that appears at the bottom of the screen randomly, and will not go away until powered off or a button is pushed. It looks similar to a closed captioned box but appears without warning or without using closed captioning

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I HAVE THE SAME PROBLEM WITH MY SANYO TV THE CABLE GUY TOLD ME HE HAD AN OLDER SANYO TV TO THAT DID THE SAME THING AND HE TOLD ME WHEN THE BOX APPEARS JUST HIT THE VOL + OR - BUTTON AND IT WORKS ALTHOUGH ITS A PAIN IN THE YOU KNOW WHAT WONDER WALMART HAD A BIG SALE ON MY TV.

TAMMY

Posted on Aug 22, 2008

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1 Answer

Black square on screen


Look both in the set's menu and that of a box if used; Under closed captions in either place look for a setting labeled TEXT, that is what is bringing up the black box, feature never really used much, find TEXT in either set menu or box menu if you use one, either place can cause this, not a problem just the text feature is on. Turn it off with the remote.

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Sounds like your closed caption is on. In the menu or on the remote there should be a setting or button for the CC. It seems to be in the text mode. Either turn it off or change the setting from text.

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