Question about Tektronix Phaser 860DP Thermal Printer

2 Answers

PRINTING ERROR XEROX PHASER 790 ERROR CODE 0082 I would like to speak with an expert to solve this problem. I understand there is a fee involved which is fine. I am not able to access this on your website. Pleas advise.

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,072 Answers

> Home > Support & Drivers > Knowledge Base

Solution --> ERROR 0082" name="Note" /> Phaser 790 / DocuColor 2006 Printer's: Cancel print job and cycle the printer's power

  • On the printer's Control Panel, press the Cancel Key (12 KB).
    Note: The READY message may only appear briefly. You may need to keep repeatedly pushing the CANCEL key.
  • If the error message persists, turn the printer off for at least 30 seconds and remove the computer interface to the printer (17 KB) before turning the printer back on.
  • Use the menu keys to perform a front panel reset (under RESETS menu).
  • If the printer redisplays the error message upon reboot, a file is likely STUCK at the front of the print queue. Use the front panel RESETS menu to CLEAR LOGS AND QUEUES, which will delete all print jobs in the printer's disk spool.
    Note: The READY message may only appear briefly. You may need to keep repeatedly pushing the MENU key to gain access to the front panel menu.
  • If the front panel menus can not be accessed turn the printer off for 30 seconds and then turn the printer back on.
  • If it is known which print job was last sent to the printer, try to reprint the last job spooled, which may be the cause of the error. Step 4 on clearing logs and queues may need to be repeated to eliminate the crashing job.
Note: Most XX82 or XX1E front panel error messages are NOT hardware related, but caused by a specific print job or application.

Posted on Mar 04, 2008

  • Rick Kasper Mar 04, 2008

    Where it says remove customer interface, it simply means unplug your network cable so the job doesnt repeatedly send.

    You may have internet printing activated if the problem persists.

×

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 19 Answers

Flat Rate - Complete On-Site Repair Service of your broken Tektronix / Xerox Phaser Printer

iTezen.com is Now offering Complete On-Site Repair Service of your broken Tektronix / Xerox Phaser Printer at a flat rate. Basically we repair any problem you may be having with your Phaser Printer for a flat rate. The flat rate covers cost of parts, labor and travel expenses. The flat rate is all you will pay to get your printer back in order. No hidden fees or charges. We show up! We Repair it. You pay us the rate for you model.

Our Flat Rates:
MODEL: Tektronix Phaser 840 Color Printer Repair - $159
MODEL: Tektronix Phaser 850 Color Printer Repair - $159
MODEL: Xerox Phaser 860 Color Printer Repair - $159
MODEL: Xerox Phaser 8200 Color Printer Repair - $159
MODEL: Xerox Phaser 8400 Color Printer Repair - $179
MODEL: Xerox Phaser 8500 Color Printer Repair - $199
MODEL: Xerox Phaser 7700 Color Printer Repair - $209
MODEL: Xerox Phaser 7750 Color Printer Repair - $249
MODEL: Tektronix Phaser 780 Color Printer Repair - $179
MODEL: Xerox Phaser 790 Color Printer Repair - $179

To further guaranty the quality of our services we accept COD payment (Cash On Delivery of service).Our technician will arrive at your location and repair your printer, get you printing again, then collect the payment.

We have technicians in:
Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South, Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Itezen, Inc.
Tel. 516.776.7346
http://www.itezen.com/
Email: sales@itezen.com

Posted on Mar 14, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Error code 13.387.48:106521 Phaser 8400 Print Count 110,000 Can this be Fixed


It can be fixed, but only by a Xerox authorised service centre. Xerox website tells you to turn it off and book it in for a service. Be prepared to pay a call out fee before hand. Here's the reference link for your error from Xerox website.

Mar 06, 2011 | Xerox Phaser 8400 Laser Printer

2 Answers

Fan Failure Error 54


1 of 2 things.
You need to clean or replace the fan.
You have to remove the back, right side and top cover to access that fan.It is near the back just behind the fuser module.
It could also be the low voltage power supply fan. Most likely the fuser fan.
Once you remove the fan, there is a label on it, remove the label, There is a rubber plug behind the label, remove the plug and drip some lubricant into the fan. Reassembly and it should be ok.
I would recommend replacing the defective fan though.
Here is a very reliable part source.
https://www.partsdrop.com/store/

If you call ask for Britt and specify the model number and that you need a fuser fan and probably order a Power supply fan, Neither are very expensive.
Have both on hand to be 100 percent sure the problem is resolved, But its a 90 percent fuser fan failure code. It operated in a heated area and can dry out faster.



Mar 27, 2008 | Xerox Phaser 7700 Laser Printer

2 Answers

Phaser 8200


That normally indicated a heating issue with the print head. Could be the printhead itself or an issue with the electronics module providing the source voltage for that heater

Mar 12, 2008 | Xerox Phaser 8200 Laser Printer

3 Answers

PHASER 8500DN ERROR CODE: 09,038,46.8515


That is a black ink stick count failure.
It is not seeing the black ink stick.
See if a stick is broken or not in place. One may be twisted or just jammed.
Outside chance you would need an ink loader because the sensor is not detecting the ink
Check the black sticks see if you can clear it by moving them around or sliding them up and out and reloading.

Mar 08, 2008 | Xerox Phaser 8500/DN Printer

2 Answers

Phaser 850


Flat Rate - Complete On-Site Repair Service of your broken Tektronix / Xerox Phaser Printer

iTezen.com is Now offering Complete On-Site Repair Service of your broken Tektronix / Xerox Phaser Printer at a flat rate. Basically we repair any problem you may be having with your Phaser Printer for a flat rate. The flat rate covers cost of parts, labor and travel expenses. The flat rate is all you will pay to get your printer back in order. No hidden fees or charges. We show up! We Repair it. You pay us the rate for you model.

Our Flat Rates:
MODEL: Tektronix Phaser 840 Color Printer Repair - $159
MODEL: Tektronix Phaser 850 Color Printer Repair - $159
MODEL: Xerox Phaser 860 Color Printer Repair - $159
MODEL: Xerox Phaser 8200 Color Printer Repair - $159
MODEL: Xerox Phaser 8400 Color Printer Repair - $179
MODEL: Xerox Phaser 8500 Color Printer Repair - $199
MODEL: Xerox Phaser 7700 Color Printer Repair - $209
MODEL: Xerox Phaser 7750 Color Printer Repair - $249
MODEL: Tektronix Phaser 780 Color Printer Repair - $179
MODEL: Xerox Phaser 790 Color Printer Repair - $179

To further guaranty the quality of our services we accept COD payment (Cash On Delivery of service).Our technician will arrive at your location and repair your printer, get you printing again, then collect the payment.

We have technicians in:
Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South, Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Itezen, Inc.
Tel. 516.776.7346
http://www.itezen.com/
Email: sales@itezen.com

Feb 08, 2008 | Tektronix Phaser 860DP Thermal Printer

3 Answers

Code 09,038.46:4776 whats wrong


that code indicates most likely you have an ink stick in crooked, a broken ink stick in or added pieces of an ink stick.
That code is showing that you most likely have an ink stick loaded incorrectly or it broke.

Nov 28, 2007 | Xerox Phaser 8500/DN Printer

2 Answers

Phaser 860 error code 07.003.45:116163


It is a print head tilt error.
Most likely ink is in the stainless steel pivot block at the bottom of the print head.
Also the printer could have been unplugged and the cleaning blade is stuck to the print head.
Or a cable is binding the print head movement.

Nov 12, 2007 | Tektronix Phaser 860DP Thermal Printer

2 Answers

Tektronix Phaser 850 Service Fault 13.019.40


Most likely a bad print heat. One of the ink heaters is overheating.

Oct 08, 2007 | Tektronix Phaser 860DP Thermal Printer

3 Answers

Xerox phaser 8400


The first obvious question is, "Does it have blue ink/wax?" Is it displaying any errors? Have you tried the Xerox support site? They have a fantastic utility that can connect to your printer and diagnose many problems. Here's the URL for the utility: http://www.phasersmart.com/ They also have a wealth of information in their knowledge base. Here's the URL for the support page for the Phaser 8400: http://www.office.xerox.com/printers/color-printers/phaser-8400/sprt-enus.html Did anything happen before the blue quit printing? Have you tried running a cleaning cycle?

Aug 21, 2007 | Xerox Phaser 8400 Laser Printer

Not finding what you are looking for?
Tektronix Phaser 860DP Thermal Printer Logo

350 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tektronix Printers & Copiers Experts

Shahzad  Waseem...
Shahzad Waseem...

Level 3 Expert

746 Answers

Whit
Whit

Level 1 Expert

185 Answers

Vuk B

Level 3 Expert

636 Answers

Are you a Tektronix Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...