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Check that batteries are charged and installed properly.--make sure driver disc is installed if applicable- check instructions as some wireless suites need you to push a small connect button to initialise them . Also try shifting the usb conector into another USB port if it is notm getting reconised.
It would seem that your mouse is broken. They easiest way to tell if it is your mouse that is broken is to plug that mouse into another computer. If you have another computer you should try plugging your mouse into that one to see if that works. If you don't have another computer ask a friend or family member who does to help you out. It seems most likely that you have a ball mouse using a PS/2 port, the plug pictured in green. Fortunately mice are relatively inexpensive. Even laser mice, which are more accurate, easier to use, and don't jam up with lint and dust build up. If the issue is not your mouse, it may be the port to which your mouse is plugged in. If you are using a PS/2 mouse and your port is no longer working you can get a new mouse that uses a USB port. If your current mouse is using a USB port try changing the port it is plugged into. An example of what a USB port looks like is pictured below. It is the picture of the two ports with the USB logo next to it, a dot with lines going to another dot, a triangle, and a square.
the hardware that is the USB ports seem to be functioning good as the logitech mouse works without any issues .
What u could try is
1 try the dell mouse on another machine. If it does not work on the other machine too then its a issue with the usb mouse itself Or
2 if it works good on another machine then we could refresh the drivers for the USB ports by following :
start - right click my computer - properties - hardware- device manager - under device manager expand usb devices - now remove all the ROOT HUBS by right clicking on it and choose uninstall - restart the machine and make sure the sytem is conneted to internet | all the root hubs would be installed all over automatically.Try the DELL mouse should work.
3 if it doesnt visit support .dell.com download the chipset drivers and reinsall it . If no go
4 then try reinstalling the OS.
These are the steps you coudl try doin as i see it seems to be a issue with the mouse itself..
Kindly update after following steps for further instructions .
You may be using the wrong USB port for the device. Try disconnecting the USB device, restart the unit and use the rear USB port. It sounds like you are having a conflict with one of your devices. example: using two mouse, USB2 device, running on a USB1 supported port, external Hard disk or drive setting not configured correct. If you are still having problems, check the BIOS setting and reset to default. Save and restart unit. Next, check your device manager for flags. If you see anything outstanding, remove it and reboot. Once completed, try the USB port and see if your device is usable.
Next time you may want to list the device and your operating system used, to help the tech understand your problems.
Hope this helps you.
I have the dell inspiron 5160 works great a little slow but no big deal. The problem I have as of Monday the power cord will not stay in and now will not charge. Is it the power port? Can this be fixed?
I'm not a great fan of USB ....ever since a USB external hard drive decided to become undetectable halfway through a back up once ....
Since the problem occurred after moving the PC, the first thing that comes to mind is that some wiring has come loose .... but as it's a laptop that seem hardly likely.
Have a look in Device Manager (Control Panel/System/Hardware/Device Manager) ....see if there are any yellow warning marks next to any of the USB devices.
One trick that often works in these cases is to uninstall all the USB Root Hubs in Device Manager (right click each one and select uninstall/remove), then reboot the pC and let Windows reload the devices. Don't ask me why ....but this works 90% of the time.
As told if you have already put in the new keyboard and still the problem is there, it could be the problem with the motherboard connector. To pin point the problem , connect an external keyboard to the USB port of the laptop. iIf the same works good . The motherboard is the point of failure .
This is either a driver glitch or a faulty port. Start by uninstalling the usb drivers from the device manager, then reboot. The machine will find the ports and reinstall the drivers automatically. If this doesn't fix it, then the ports are faulty and will need replaced. The usb ports are very simple devices, when the drivers are present, they either work or they don't. Other than the drivers, they have nothing else to go bad other than the port itself, and in general, when one goes they all go.