It started telling me to change the cyan ink but it was over half full after trying to get it to take I went ahead and bought a new cyan ink and installed it. It still said the cyan needed changing. Now it is saying no cartridge and it won't let you do anything. I have tried turning it off, taking all of the cartridges out and installing them, making sure all of the lids click but nothing works. I have not had this printer but maybe a couple of years at best. Looking on-line I see it happens a fair amount with this printer but they never say how to fix it.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
unplug maqchine from power. take all carts out. wait 5 minutes. connect machine to power. insert carts as demanded. give the right answer if machine asks if the carts are changed. machine will do some cleaning.
do you use generic ink? in that case you might have clogged the printhead with wrong ink. The ph cant be cleaned anymore.
nevertheless try this (carts should be nearly full!): press menue then start mono (blue copy) then fourtimes arrow up. machine will be in maintenance mode. press 7 then 6 then 4. Machine will display init_all. press start mono. machine will refill tubes and ph with fresh ink and do some cleaning. after that press 7 then 6 then 3 and start mono. machine will do a powerpurge. press zero then 9 to do a quality test print. If it cant do the job leave maintenance by pressing 9 then 9. do the test print manually by pressing ink etc.
If you still do not see any colors the ph is clogged and cant be fixed anymore. It has to be replaced.
Use another new genuine (original brother) BK cart. Do the cleaning twice only for BK. Wait some time (4 hours). If the ink has dryed up, the cleaning ink will break up the dryed one. Do the cleaning again. If it doesnt work, please write again.
Do use original brother ink to fix the problem:
Do the cleaning twice (All colors and bk). You should see some blocks of the missing colors. If not printhead is damaged and cant be repaired (Dryed out or damaged valve or clogged with particles).
If machine displays unable to clean, search googl for ERROR 46 (Reset and change of waist inktank)
If you have really already run the cleaning cycle more than 20 times you should have get an error 46 which means that the printer cant clean anymore!
So if not, use original brother inkcarts and do the the cleaning twice. If there is no block on the testsheet, the printhead is crashed. You cant fix it anymore.