Question about RIM BlackBerry 8700g Smartphone

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Handheld is hanged

The phone is hanged after couple of hours usage. The trackwheel indicator is moving it is unable to open any application unless I restart my phone. Need a prompt solution to solve this problem.

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  • 78 Answers

Sounds like you need to do a hard reset, Take the battery out fo the phone while the device is on.

This will rebuild your apps, and should fix the corruption.

Other wise you might have to reload your apps or your os on the device.

Posted on Jun 04, 2008

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Posted on Jan 02, 2017

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My samsung jet s8003 phone hangs a lot for long hours especially in the morning


remove in your batttery and put them.next you have on mobile to close all application in prober.slove this problem.maxi two or three application only open to same time anther one issue 60% use only phone memory.any web application open close shuden.

Nov 23, 2010 | Samsung Jet S8000 Cell Phone

Tip

How To Reset Your Blackberry Smartphone


<span style="font-weight: bold;">Soft Reset</span><br /> <ol> <li>Press and hold the <b>Alt</b> key. </li> <li>While holding down the <b>Alt </b>key, press and hold the <b>Right Shift</b> key. </li> <li>With both of those buttons still pressed, press the <b>Backspace/Delete</b> key.</li> <li>The display turns off to indicate that the reset has started, and the keys can now be released. </li></ol><span style="font-weight: bold;">Hard Reset</span><br /> <ol> <li>Remove the battery cover. </li> <li>Remove the battery, and then reinsert it after a few seconds. </li> <li>Replace the battery cover.</li></ol><span style="font-weight: bold;">Factory Reset</span><br />The following will delete all data and applications on the BlackBerry smartphone. Back up the data on the BlackBerry smartphone before proceeding. The process for deleting all data and applications can take up to an hour to complete. Do not remove the battery while data is being deleted.<br /><br /> <br /> <b>Note:</b> To identify the version of BlackBerry Device Software on your BlackBerry smartphone, go to <b>Options</b> &gt; <b>About</b><br /><br /> <p style="font-weight: bold;">BlackBerry Device Software 2.6<br /> Note:</b> If a password is already set, go to step 5.<br /> <ol> <li>From the Home screen of the BlackBerry smartphone, click <b>Options</b>. The Device Options screen is displayed. </li> <li>Click <b>Security</b>. The Security screen is displayed. </li> <li>In the Password field, press the <b>Space</b> key to enable the password. A dialog box will prompt for a password with at least four characters. </li> <li>Type a password. Click the trackwheel. Type your password again to verify it. </li> <li>On the Home screen, click the <b>Lock</b> icon. The Lock screen is displayed. </li> <li>Type your password incorrectly 10 times to trigger a security wipe. </li></ol> <p style="font-weight: bold;">BlackBerry Device Software 2.7<br /> <ol> <li>From the Home screen of the BlackBerry smartphone, click <b>Options</b>. The Device Options screen is displayed. </li> <li>Click <b>Security</b>. The Security screen is displayed. </li> <li>Click the trackwheel, and select the <b>Wipe Handheld</b> option. </li></ol> <p style="font-weight: bold;">BlackBerry Device Software 4.0<br /> <ol> <li>From the Home screen of the BlackBerry smartphone, click <b>Options</b>. The Device Options screen is displayed. </li> <li>Click <b>Security</b>. The Security screen is displayed. </li> <li>Click the trackwheel, and select the <b>Wipe Handheld</b> option. </li></ol> <p style="font-weight: bold;">BlackBerry Device Software 4.1 to 4.2.1<br /> <ol> <li>From the Home screen of the BlackBerry smartphone, click <b>Options</b> &gt; <b>Security Options</b> &gt; <b>General Settings</b>. </li> <li>Display the menu and select the <b>Wipe Handheld </b>option. </li> <li>Click <b>Continue</b>. </li> <li>Type <b>blackberry</b>, and then press the <b>Enter</b> key. </li></ol> <p style="font-weight: bold;">BlackBerry Device Software 4.2.2 to 4.7<br /> <ol> <li>From the Home screen of the BlackBerry smartphone, click <b>Options</b> &gt; <b>Security Options</b> &gt; <b>General Settings</b>. </li> <li>Press the <b>Menu</b> key, and select the <b>Wipe Handheld</b> option. </li> <li>Select the <b>Include third-party applications</b> check box to remove third-party applications. Clear the check box to preserve third-party applications. </li> <li>Click <b>Continue</b>. </li> <li>Type <b>blackberry</b>, and press the <b>Enter</b> key. </li></ol> <p style="font-weight: bold;">BlackBerry Device Software 5.0<br /> <ol> <li>From the Home screen of the BlackBerry smartphone, click <b>Options</b> &gt; <b>Security Options</b> &gt; <b>Security Wipe</b>. </li> <li>Select the appropriate check boxes to remove data and applications as intended. </li> <li>Type <b>blackberry</b>, and click <b>Wipe</b>. </li></ol> <p style="font-weight: bold;">BlackBerry Device Software 6.0<br /> <ol> <li>From the Home screen of the BlackBerry smartphone, click <b>Options</b> &gt; <b>Security</b> &gt; <b>Security Wipe</b>. </li> <li>Select the appropriate check boxes to remove data and applications as intended. </li> <li>Type <b>blackberry</b>, and click <b>Wipe Data.</b> </li></ol><br /><span style="font-style: italic;">To reset a legacy BlackBerry device (</span><span>Research In Motion&reg; (RIM&reg;) 850, 857, 950, 957 devices)</span><span style="font-style: italic;">, insert the end of a paper clip into the small hole on the back of the device.</span><br />

on Feb 15, 2011 | Cell Phones

Tip

Blackberry - Unable to receive email but able to send.


(For Blackberry Enterprise Service only)

Verify if the folder redirection is set up correctly.

Please follow the provided steps and verify that the Inbox is selected to display:

1. With the BlackBerry, go to the Messages screen and click the trackwheel.
2. Select Options, and then select Email Settings and click the trackwheel.
3. From the Email Setting screen, click the trackwheel and choose Folder Redirection.
4. Select Mailbox-Your Name and click the trackwheel. Choose Expand from the list and click the trackwheel again.
5. Use the trackwheel to navigate your folders; click the trackwheel to select the Inbox folder.

Note: this steps are in general and may not have the same UI for newer version of Blackberry but the concept is the same.


If this did not do the trick next will be re-sending of service books and IT policy.

on May 07, 2010 | Cell Phones

1 Answer

My blackberry curve seems to continously go to the hour glass and goes to verify security software and shuts down completely is there a way to stop this?


  • On the handheld, go to Options>Security.
  • Click the trackwheel and select Verify Security Software. The Verifying Security Software screen appears.
  • Once the process is completed, Security Tests Passed will appear to confirm that the verification was successful.
hope this info helps

Nov 17, 2009 | RIM BlackBerry? Curve 8330 Cellular Phone

1 Answer

How to master reset a blackberry pearl 8220


To delete all data and applications from your BlackBerry smartphone, complete the appropriate set of steps below depending on the version of BlackBerry® Device Software you are running. Warning: The following procedures will delete either all data, or all data and applications on the BlackBerry smartphone. Back up the data prior to wiping your BlackBerry smartphone. If content protection is turned on, the process for deleting all data and applications from the BlackBerry smartphone can take up to an hour to complete. Do not remove the battery from the BlackBerry smartphone while data is being deleted. To identify your BlackBerry® Device Software version go to Options > About (For example, 2.6.x.x, 2.7.xx or 4.0.x.x) For BlackBerry smartphones running BlackBerry Device Software version 2.6 Note: If a password is already set go to step 5. On the Home screen, click the ?Options? icon. The Device Options screen is displayed. Click ?Security?. The Security screen is displayed. In the Password field, press the Space key to enable the password. A dialog box prompts you to type a password with at least four characters. Type a password. Click the trackwheel. Type your password again to verify it. On the Home screen, click the ?Lock? icon. The Lock screen is displayed. Enter your password incorrectly 10 times to trigger a security wipe. For BlackBerry smartphones running BlackBerry Device Software version 2.7 On the Home Screen, click the ?Options? icon. The Device Options screen is displayed. Click ?Security?. The Security screen is displayed. Click the trackwheel and select ?Wipe Handheld? For BlackBerry smartphones running BlackBerry Device Software version 4.0 On the Home Screen, click the ?Options? icon. The Device Options screen is displayed. Click ?Security?. The Security screen is displayed. Click the trackwheel and select ?Wipe Handheld?. For BlackBerry smartphones running BlackBerry Device Software 4.1 to 4.2.1 From the Home screen of the BlackBerry smartphone, go to Options > Security Options > General Settings. Display the menu and select Wipe Handheld. Click Continue. Type blackberry, and then press the Enter key. For BlackBerry smartphones running BlackBerry Device Software 4.2.2 to 4.7 From the Home screen of the BlackBerry smartphone, go to Options > Security Options > General Settings. Display the menu and select Wipe Handheld. Select the Include third-party applications check box if you wish to remove third-party applications. Clear the check box if you do not want third-party applications to be removed. Click Continue. Type blackberry, and then press the Enter key.

Oct 29, 2009 | RIM BlackBerry Pearl Flip 8220 Cellular...

1 Answer

Frozen blackberry 7520..after using the desktop hardware?


Try to take the battery out to reset it, normally that will work. If not let me know.

May 29, 2009 | RIM BlackBerry 7520 Handheld

1 Answer

Cant get main page to come up


Turn off Content Protection before manually erasing all data and applications from the BlackBerry smartphone, in order to avoid triggering the scrubbing process:

1). On the Home screen of the BlackBerry smartphone, go to Options > Security Options.
2). Under General Settings, go to Content Protection.
3). If Content Protection shows as "enabled," click the trackwheel of the BlackBerry smartphone and select Change Option to turn off, or "disable," Content Protection.
4). Click the trackwheel again to save and close.
Once scrubbing has been triggered, there is no way of stopping it. The process must be fully completed before the BlackBerry smartphone may be used. Removing and reinserting the battery of the BlackBerry smartphone will only start the scrubbing process again from the beginning.
The duration of the scrubbing process depends on factors such as the actual processor speed of the BlackBerry smartphone, the amount of memory that it has, and the actual memory speed.

Apr 30, 2009 | T-Mobile BlackBerry 7105t Cellular Phone

1 Answer

Blackberry curve won't turn on...


Wipe it to start over. Sometimes when you change or add something like a THEME or a download it HOSES the BB completely. So delete what was on there and don't download a theme or any other wacky add-on.

To Sanitize or Clear out all the information in a Blackberry Device
Scroll to select the OPTIONS icon and press [Trackwheel] to select.
Scroll to select SECURITY and press [Trackwheel] to select.
On some units you may have to select GENERAL SETTINGS before getting the next menu.
Press [Trackwheel] again to access the Menu screen for the security.
Scroll to select the WIPE HANDHELD and press [Trackwheel] to select.
Scroll UP to select CONTINUE and press [Trackwheel] to select.
Type blackberry on keyboard to confirm the action press <-| key.
System responds with ERASING INFORMATION.

Mar 19, 2009 | RIM BlackBerry? Curve 8330 Cellular Phone

1 Answer

I need to know how to do a HARD RESET on my blackberry 8700g?


To Sanitize or Clear out all the information in a Blackberry Device
Scroll to select the OPTIONS icon and press [Trackwheel] to select.
Scroll to select SECURITY and press [Trackwheel] to select.
On some units you may have to select GENERAL SETTINGS before getting the next menu.
Press [Trackwheel] again to access the Menu screen for the security.
Scroll to select the WIPE HANDHELD and press [Trackwheel] to select.
Scroll UP to select CONTINUE and press [Trackwheel] to select.
Type blackberry on keyboard to confirm the action press <-| key.
System responds with ERASING INFORMATION.

Dec 25, 2008 | RIM BlackBerry 8700g Smartphone

1 Answer

Password Problem


in password keeper or security you can turn off the password functions just by trackwheel options and then turn off the passwords for all applications

May 22, 2008 | RIM BlackBerry 7290

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