Question about HP PSC 2210 All-In-One InkJet Printer

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Fax Hi there, I am experiencing problems with the fax function of this machine...I can fax out something fine, but if i receive a fax it will spit out a blank page, and will spit out a blank page if i request a trxn report. I thought it may be the cartridge, but i can print from the computer and make a photocopy... you can respond to radha_satram@hotmail.com. Thank you

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  • ruru Mar 24, 2008

    we are moving and the manuals are packed away, how do i print the test page....

  • Anonymous Apr 11, 2008

    exactly the same HELP!!!!!!!

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  • Master
  • 3,587 Answers

Ok...try a test page first, with printer off the computer completely

and..check for newest printer drivers here

Posted on Mar 16, 2008

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Fax machine is able to receive faxes, but not able to send them. There is a "No Response" message every time I try to send a document.


Hi, i think your fax machine works fine, A "no response" message indicates that the receiver should accept your fax by hitting on the start button (normally its a green button) for you to able to send a fax or if no one in your friends location is receiving it. In this case you might as well set your fax machine to auto receive fax, defends on your fax machine's model. i hope this helps.

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How do I receive faxes with the 240c


Hi,


Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature or you are using an external answering machine on the same line as the Brother machine.


*Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, Ring Master, Ident-a-Ring, Ident-a-Call, Data Ident-A-Call, Teen Ring, SimpleBiz Fax & Alternate Number Ringing and BT Call Sign.
  1. Setting the Receive Mode
    1. Press Menu.
    2. Press the up or down arrow key to select Initial Setup.
    3. Press OK.
    4. Press the up or down arrow key to select Receive Mode.
    5. Press OK.
    6. Press the up or down arrow key to select Manual.
    7. Press OK.
    8. Press Stop/Exit.

Receiving Faxes in Manual Mode
  1. Lift the handset of a telephone that is on the same line as your Brother machine.
  2. When you hear the sending machine's fax tones (short beeps that occur at regular intervals), do one of the following:
    • If the telephone you answered is near your Brother machine or connected to its EXT jack(socket), press Black(Mono) Start or Color(Colour) Start.
    • If the telephone you answered is not connected to or near your Brother machine, press *51 (*91 for New Zealand) on its dial pad.
  3. Your Brother machine will produce receiving tones.
  4. Replace the telephone handset. Your Brother machine will begin to receive the fax.

< Easy Receive (Fax Detect) >
The Easy Receive (Fax Detect) feature allows you to receive faxes in Manual Mode by simply lifting the handset of a telephone that is on the same line as the Brother machine. Your Brother machine will automatically generate fax receiving tones, at which point you can replace the telephone handset and wait for your fax to be received and printed.

Your Brother machine's Easy Receive (Fax Detect) feature is turned ON by default. To adjust your Brother machine's Easy Receive (Fax Detect) setting, please follow these steps:

  1. Press Menu.
  2. Press the up or down arrow key to select Fax.
  3. Press OK.
  4. Press the up or down arrow key to select Setup Receive.
  5. Press OK.
  6. Press the up or down arrow key to select Easy Receive or Fax Detect.
  7. Press OK.
  8. Press the up or down arrow key to select On, Semi or Off. *In some brother machines, Semi may not be in the options.
    If you choose Semi, your Brother machine will only answer an incoming fax if you answer using its handset or by pressing the Hook, Hook/Hold, Hold, Speaker Phone or Tel/R key on its control panel.
  9. Press OK.
  10. Press Stop/Exit.

Note Here are a couple of points to keep in mind:
  • If Easy Receive (Fax Detect) is ON, but your Brother machine doesn't automatically answer the incoming fax when you lift the extension telephone's handset, press *51 (*91 for New Zealand).
  • If you send faxes from a computer that is on the same telephone line as the Brother machine and the Brother machine intercepts the calls, turn Easy Receive (Fax Detect) OFF.

Please post your feedback and Vote if the problem resolved as per your satisfaction.

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2 Answers

Canon mf4150 -- fax has a mind of its own?


Hi ...

The problem is with receive mode settings ... Following the below instructions and you can change the receive mode settings which will resolve the problem.
Setting the Receive Mode
  1. Press <Additional Functions>.


  2. Use <la.gif> or <ra.gif> to select [5 FAX SETTINGS], then press <OK>.


  3. Use <la.gif> or <ra.gif> to select [3 RX SETTINGS], then press <OK>.


  4. Use <la.gif> or <ra.gif> to select [3 RX MODE], then press <OK>.


  5. Use <la.gif> or <ra.gif> to select the desired receive mode, then press <OK>.
    round_note.gif - For [AnsMode], make sure an answering machine is connected to the machine. If [AnsMode], [FAX/TEL], or [DRPD] is selected, you can select some settings as below:

    [AnsMode]
    --- [AnsMode CHK TIME] (select time from 10 to 30 seconds for the answering machine to start playing outgoing message after receiving a call)
    --- [FAX DETECT TIME] (select the duration from 10 to 70 seconds for the fax to detect)

    [FAX/TEL]
    --- [RING START TIME] (select the time from 0 to 30 seconds for the phone to start ringing after receiving a call)
    --- [F/T RING TIME] (select the duration of ringing from 10 to 45 seconds)
    --- [F/T SWITCH ACTION] (select the action the machine will take after the ringing ends, Receive or Disconnect)

    [DRPD]
    --- [NORMAL RING]
    --- [DOUBLE RING]
    --- [SHORT-SHORT-LONG]
    --- [SHORT-LONG-SHORT]
    --- [OTHER RING TYPE]
  6. Press <Stop/Reset> to return to the standby display.

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2 Answers

Fax will not receive faxes


You have to go through your menu to fax functions & change it from manual to automatic.

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1 Answer

Cannot receive faxes on Samsung SCX-4521F


I'm not sure if I can help you or not, but I do have a suggestion or 2, that may help isolate the problem.
The solution I gave you initially, is the usual culprit for the situation you are experiencing. If the machine can "send", then "receiving" is not normally a problem, as long as the reception settings are correct. You said that "sending works fine"?
Since you have multiple faxes, you might try swapping the locations, or at least try the Samsung in a known working environment, to see if it behaves the same. If it works on another line, then try the other fax on the "Samsung" line.
That's all I have to suggest right now, but I'd be anxious to hear if there is any change.

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2 Answers

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You can try using the menu to lighten the fax, but if all received faxes are dark, you may be experiencing a weak scan light. try making a copy instead of fax (which essentially is a fax printed to yourself) if also dark, its certainly your scanning imager that's failing. If that's the case I would recommend replacing the entire machine. Parts are expensive, and its a difficult to service part yourself. Also you may find that toner costs alone may pay for the replacement machine over this unit.

-Good Luck!

-FW

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Sounds like its a problem in the other end, if the machine can send and receviving faxes.

Check your phone lines from the wall to fax and ask the sender to do the same.

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hi pls check ur telephone line or fax modam card in ur machine.

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1 Answer

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HI,

u need to make change to answer ring pattern from the front panel of unit .

Set the fax function to answer the phone automatically by pressing the auto answer mode button on front panel .

Thanks

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1 Answer

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When you say all other printing processes are ok, I am assuming you can make copies and print from the computer. If so...then are the blank faxes coming from several different fax machines or are they coming from one particular fax machine. If one particular fax machine, then the problem is probably on their end. I need to go backwards a second....when you receive a fax does the machine spit out a blank page or no paper is fed at all..it just receives the fax? Is the machine programmed to just receive faxes to memory to be printed out later? It doesn't make sense for it to print or copy but not to print a fax. If problem persist try a different fax modem.

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