How to remove hp cartridge - HP DeskJet F380 All-In-One Printer

HP Printer does not recognize new cartridges due to cartridge problems, cartridges missing or damaged, and a not compatible cartridge with the printer. Now we discuss each step by step how to fix these errors. ·Make sure installed ink cartridges are compatible with your printer ·Open the ink cartridge access door and remove the ink cartridge from the printer ·Clean the removed ink cartridge with a lint-free cloth. Read more steps to fix HP printer ink cartridge error.

To replace the print cartridges
1. Make sure the HP All-in-One is on.
Caution If the HP All-in-One is off when you open the print cartridge door
to access the print cartridges, the HP All-in-One will not release the
cartridges for changing. You might damage the HP All-in-One if the print
cartridges are not docked safely on the right side when you try to remove
them.
2. Open the print cartridge door.
The print carriage moves to the far right side of the HP All-in-One.
3. Wait until the print carriage is idle and silent, and then lightly press down on a
print cartridge to release it.
If you are replacing the tri-color print cartridge, remove the print cartridge from the
slot on the left.
If you are replacing the black or photo print cartridge, remove the print cartridge
from the slot on the right.
4. Pull the print cartridge toward you out of its slot.
5. If you are removing the black print cartridge in order to install the photo print
cartridge, store the black print cartridge in the print cartridge protector or an
airtight plastic container.
If you are removing the print cartridge because it is low or out of ink, recycle the
print cartridge. The HP Inkjet Supplies Recycling Program is available in many
countries/regions, and lets you recycle used print cartridges free of charge. For
more information, go to the following website:
www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html
6. Remove the new print cartridge from its packaging and, being careful to touch
only the black plastic, gently remove the plastic tape by using the pink pull tab.
7. Slide the new print cartridge forward into the empty slot. Then gently push on the
upper part of the print cartridge forward until it clicks into the socket.
If you are installing the tri-color print cartridge, slide it into the left slot.
If you are installing a black or photo print cartridge, slide it into the right slot.
8. Close the print cartridge door
9. If you installed a new print cartridge, the print cartridge alignment process begins.
10. Make sure you have plain paper loaded in the input tray, and then press OK.
11. The HP All-in-One aligns the print cartridges. Recycle or discard the print
cartridge alignment sheet.
12. Press OK.

Remove the color cartridge and close the lid
If the error comes up again, remove the black cartridge and insert the color cartridge.
When the error disappears the faulting cartridge will be the one that has been removed
from the printer.
The cartridge will need to be replaced

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01429130&cc=us&lc=en&dlc=en&product=3645100&tmp_track_link=ot_search

Please follow this link and well you would have your ink cartridges replaced without a problem.

Otherwise this is what you do

Step one: Remove the old cartridge

1. Press the Power button ( ) to turn on the HP product.
2. Open the front access door. The carriage moves to the far right side of the HP product. CAUTION: If the HP product is off when the front access door is opened, the HP product will not release the cartridges. Figure 1: Open the front access door
3. Wait until the carriage is idle and silent, and then lightly press down on a cartridge to release it.
   • To replace the tri-color cartridge, remove the cartridge from the slot on the left.
   • To replace the black cartridge, remove the cartridge from the slot on the right. Figure 2: Remove the black cartridge
4. Pull the cartridge toward you and out of its slot.

Step two: Prepare the new cartridge Use the following steps to prepare the new cartridge for use in the HP product. Which cartridges you use depends on your country or region. To check the cartridge compatibility for your product, right-click this link, HP SureSupply , and then click Open in New Window . If your language or country does not display next to the globe icon ( ) select your language and location.

1. Remove the new cartridge from its packaging. Be careful to touch only the black plastic.
2. Use the pink pull tab to remove the plastic tape gently. Figure 3: Remove the tape 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. Figure 4: Do not touch the contacts or ink nozzles

Step three: Replace the old cartridge Use the following steps to replace the old cartridge.

1. Hold the new cartridge with the HP logo on top, and then slide the cartridge at a slight upward angle into the empty cartridge slot. Push the cartridge in firmly until it snaps into place.
   • To install a tri-color cartridge, insert it into the left slot.
   • To install a black cartridge, insert it into the right slot. Figure 5: Insert the black cartridge
2. Close the front access door.
3. An alignment page prints. You do not need to do anything with this page yet. Continue to the next step.

Step four: Place the unused cartridge in a cartridge protector If you are temporarily removing a working cartridge (for instance, removing a black cartridge in order to install a photo cartridge), put the cartridge that you are not using in a cartridge protector. NOTE: Cartridge protectors come only with photo cartridges. If a cartridge protector is unavailable, store the unused cartridge in a rigid, airtight container (not a plastic bag). If unprotected, the cartridge can dry out and become unsuitable for use. Step five: Align the new cartridge The HP product prints a cartridge alignment sheet when you install new cartridges.

1. When prompted, load unused, plain white, U.S. letter or A4 sized paper into the input tray, and then press OK on the HP product control panel.
2. Lift the scanner lid.
3. Place the alignment sheet on the scanner glass so that the top of the sheet is on the right side with the text facing down. Make sure that the sheet is aligned with the right front corner of the scanner glass. Figure 6: Place the alignment sheet on the scanner glass
4. Close the scanner lid, and then press OK on the HP product control panel. The HP product aligns the cartridges.

Your printer uses the following cartridges:

HP 74 - Black ink
HP 75 - Cyan, Magenta, and Yellow ink
HP 99 - Photo Black, Light Cyan, and Light Magenta

You need Photo Black, Cyan, Magenta, Yellow, Light Cyan, and Light Magenta to print photos. To accomplish this you install the HP 99 photo cartridge where your HP 74 black cartridge usually goes and you keep the HP 75 color cartridge where it's at. I don't know why your printer told you to remove both cartridges, then reinstall the HP 75 color cartridge.

To replace the print cartridges
1. Make sure the HP All-in-One is on.
CAUTION: If the HP All-in-One is off when you open the print cartridge door to
access the print cartridges, the HP All-in-One will not release the cartridges for
changing. You might damage the HP All-in-One if the print cartridges are not
docked safely when you try to remove them.
2. Make sure you have letter or A4 unused plain white paper loaded in the input tray.
3. Open the print cartridge door.
The print carriage moves to the far right side of the HP All-in-One.
4. Wait until the print carriage is idle and silent, and then lightly press down on a print
cartridge to release it.
If you are replacing the tri-color print cartridge, remove the print cartridge from the
slot on the left.
If you are replacing the black or photo print cartridge, remove the print cartridge from
the slot on the right.
1 Print cartridge slot for the tri-color print cartridge
2 Print cartridge slot for the black and photo print cartridges
5. Pull the print cartridge toward you out of its slot.
6. If you are removing the black print cartridge in order to install the photo print cartridge,
store the black print cartridge in the print cartridge protector or an airtight plastic
container.
7. Remove the new print cartridge from its packaging and, being careful to touch only
the black plastic, gently remove the plastic tape by using the pink pull tab.
If you go here you can download the user manual.
http://h10032.www1.hp.com/ctg/Manual/c00896316.pdf

To replace the print cartridges Perform the following steps to replace the print cartridges:

1. Make sure the HP All-in-One is on. CAUTION: If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. The HP All-in-One can get damaged if the print cartridges are not docked safely when trying to remove them.
2. Open the print cartridge door. The print carriage moves to the far right side of the HP All-in-One. Figure 1: Opening the print cartridge door
3. Wait until the print carriage is idle and silent, and then lightly press down on a print cartridge to release it. If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. Figure 2: Removing the print cartridge from the slot 1 - Tri-color print cartridge slot 2 - Black and photo print cartridges slot
4. Pull the print cartridge toward you out of its slot.
   NOTE: Remove the black print cartridge to install the photo or gray photo print cartridge, and store the black print cartridge in the print cartridge protector or an airtight plastic container.
5. Remove the new print cartridge from its packaging, and carefully remove the black plastic tape by using the pink pull tab Figure 3: Removing the new print cartridge from its packaging 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Also, do not re-tape the print cartridges. Doing so can result in clogs, ink failure, and bad electrical connections. Figure 4: Do not touch the copper-colored contacts
6. Hold the print cartridge with the HP logo on top, and insert the new print cartridge into the empty cartridge slot. Make sure to push the print cartridge firmly until it snaps into place. If installing the tri-color print cartridge, slide it into the left slot. If installing a black, photo, or gray photo print cartridge, slide it into the right slot. Figure 5: Installing the print cartridge
7. Close the print cartridge door. Figure 6: Closing the print cartridge door. HP All-in-One prints a print cartridge alignment page if a new print cartridge is installed.
8. When prompted, ensure plain white paper is loaded in the input tray, and then press OK .
9. The HP All-in-One prints a test page, aligns the print head, and calibrates the printer. Recycle or discard the page. A success or failure message appears.
   NOTE: If colored paper is loaded in the input tray when aligning the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support at www.hp.com/support If prompted, choose your country/region, and then click Contact HP technical support.
10. Press OK to continue.

the chip is faulty on the black cartridge, change the black and it'll work, alternately you can out it diagnostic made and run without the cartridges being monitored

this should work for all 5500 hp printers i hope this helps you out richard from chicago i just noticed you have the wrong cartage you need hp 57 color that will make all the difference :-) HP Officejet 5500 series All-in-One model Black cartridge Color cartridge HP Officejet 5505 HP 56 HP 57 HP Officejet 5508 HP 56 HP 57 HP Officejet 5515 HP 56 HP 57 HP Officejet 5510, HP Officejet 5510xi, HP Officejet 5510v HP 56 HP 57 HP Officejet 5600 series Replacing the print cartridges

1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access door
2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridge NOTE: It is normal to see ink buildup in the print cartridge slots.
3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tape
4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridge
5. Close the print-carriage access door.

Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.

1. When the message displays, press OK . The HP Officejet will print an alignment page.
2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .