Question about Brother DCP-7020 All-In-One Laser Printer

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Brother printer this may seem a really stupid question, but my printer keeps saying the back cover is open, and i've checked everything, and can't get it to stop saying that?

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  • doccoach Jan 18, 2009

    i keep getting the message the back door is open and it is not and my printing keeps folding up in the out put and jamming the front as well

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  • 2,072 Answers

One of 2 things has happened.
There are 2 types of switches used as interlock witches on those covers.
Mechanical switches, where there would be a small opening in the frame where the cover is. It may have fallen out of the snaps of more then likely the tab that actuates the switch has broken off. look carefully with that cover open and see if a tab is broken.
You can cheat it with some not conductive item put into that opening to actuate the switch and tape over it. Then order a new cover, That's the most likely.
There are also magnetic switches used in some covers and possibly the magnet has fallen off not actuatinng the switch.
Once you locate the switch you will locate your problem.

Posted on Mar 04, 2008

My 7020 said the back door was open, when it obviously wasn't. After opening and closing everything that could be opened and closed, and resetting/restarting/un/replugging, I finally figured out there was a different kind of paper jam. Removed and solved.

Posted on Apr 03, 2008

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