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Canon PC 720 printer

Worked for years flawlessly. Changed toner cartridge and now paper jam light stays on. Any ideas?

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  • mralsir Mar 05, 2008

    Tried that. Problem stays with both cartridges. Thanks for the suggestion.

  • mralsir Mar 07, 2008

    Spring was broken on paper feed? $80 and it's already back home working. Appreciate the help.

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  • 1,326 Answers

Do you still have the old cartridge? The new one could be defective. Put the old one back in and see if problem goes away..

Posted on Mar 05, 2008

  • Chris Coughlin
    Chris Coughlin Mar 07, 2008

    If the problem is still there with the old and new certridge. The problem most likely in the fixing ass'y. It may not be worth repairing at that point. Just the labor alone is about 1.5 hrs.

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1 Answer

Paper jam light will not go off and there is not paper jam in the unit.


Over time paper dust and toner residue can build up around the drum and paper feeder rollers. Open your printer and remove the toner cartridge and Drum unit. Use a soft brush to clean any residue. Replace toner cartridge and drum unit.
A tiny bit of paper can cause the paper jam light to stay lit.

Jan 16, 2010 | Office Equipment & Supplies

1 Answer

Paper feed is jamming ,I have not even gone through the original ink cartridges yet,so i haven`t done a lot printing


Things to do remove the papers jammed inside the printer.
  1. Please Turn off this Canon Pixma 2600 printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper or any piece of paper got trapped in the printer..
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Do it carefully with utmost care.
  8. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  9. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on. Before inserting the Toner or Catridge, please wipe the roller with cloth gently.
  10. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
See alternative if the problem is still not solved.




alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Jul 16, 2009 | Canon Pixma iP2600 Photo InkJet Printer

1 Answer

Printer will not work after paper jam fixed


  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Jul 09, 2009 | Canon iP4500 Photo Printer

1 Answer

My canon mx310 keeps showing a paper jam alarm and there is no paper jam. how do I fix it?


give this a try

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Jun 02, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Alarm/error and paper jam when not jammed


Power up printer,then press & hold (STOP/RESET)button for 5 sec. Then restart printer.I think it fix your problem.

May 11, 2009 | Canon PIXMA MP150 All-In-One InkJet...

1 Answer

Paper jam


  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Apr 07, 2009 | Canon Laserbase MF6530 All-In-One Printer

4 Answers

Paper Jam Problem in Canon LBP 2900


I have a same problem .... somebody help us. :(

May 23, 2008 | Canon LASER SHOT LBP-2900 Printer

2 Answers

No paper light stays on and printer won't print (paper is full)


There is a black, curved-shape piece that hangs down (protrudes) from within the paper bay (visible with cartridge removed) that is spring-loaded. That piece might be jammed or broken.

Jan 22, 2008 | Dell 1600n All-In-One Laser Printer

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