Question about Lexmark P915 InkJet Photo Printer
My p915 Lexmark printer will not accept the colour cartridge, although I have put in a new colour cartridge in it, it keeps on telling me to put a new colour cartridge in.
First check they compact able once, refilled cart are recognizied
Cleaning the contacts on the cartridge carrier
1 Power the printer/All-In-One off and unplug the power cable from the outlet.
2 Open the printer/All-In-One lid so that the cartridge carrier can be accessed.
3 Gently move the cartridge carrier into a position where cartridges can be removed.
4 Remove the print cartridges. (For information on cleaning the cartridge contacts, click here.)
5 Using a dry, clean cloth wipe the carrier contacts gently from top to bottom.
6 Repeat Step 5 for the other cartridge slot (if applicable).
7 Reinsert the cartridges, slide the cartridge carrier to its original position, and close the printer/All-In-One lid.
8 Plug the printer/All-In-One back into the power outlet and power it back on.
If your cartridges are not being detected when they are snapped in, do the following:
Open the cover of the printer and unsnap both cartridges.
Snap them back in after a few seconds. Close the cover.
Repeat these steps (1-2) three or more times in succession. You will be prompted to go through the menu on the printer display to finish the process. Follow the instructions displayed.
If your printer is posting a LOW INK LEVEL or CHANGE CARTRIDGE error, snap the cartridges in and out as directed above (steps 1-3). When you close the front cover, you should see the message Cartridge Change - NEW on the display.
Press Select to indicate that you have just installed a new cartridge.
Posted on Mar 16, 2008
So you can not see the cartridge on the panel, or the printer, won't accept the cartridge when you install it?
Posted on Mar 04, 2008
Check that the contacts are clean. Also try another catridge. Even a new on can be bad...
Posted on Mar 04, 2008
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Posted on Jan 02, 2017
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