Red alarm light is on. screen says: message in memory RCV mode=fax/tel 35%.check cassette info code 011. How do we get back to normal fax only.

error 011 normally means the paper cassette is not fitted properly. Usually the cassette(paper tray) sensor is out of place or the cassette is damaged.

If the "Mode" was "Tx" or "Snd", you tried to send a fax, and the other fax machine did not answer, then it was either turned off, or out of paper or ink. If the mode was "Rx" or "Rcv", it means your fax machine tried to receive a fax, but none was sent. If your machine was in TEL/FAX or FAX mode and it received a regular call, the caller heard the fax tone and hung up. If your machine was in ANS/FAX or EXT.TAM mode, it most likely means a regular voice caller heard the answering machine and hung up without leaving a message.

The tab on the base of the paper cassette is broken off.

How to cheat it:

Remove the paper cassette
remove the tray in the back
remove the toner cartridge
set the machine upright

Wad up a small piece of electrical tape and shove it into the small black u-shaped sensor on the left side bottom.

it should work OK after this.

Kindly check your incomming line connected in Line In port of machine . And change your receive mode as TEL/FAX .

Again the same will happen the probelm related to its Line Interface Unit. Change it and check, your problem must be solve.

you broke the tab on the back of the paper cassette. if you look in where the cassette goes on the back left you will see a hole with a sensor that looks kinda like a upside down letter U . put paper inbetween the sensor and the machine should say out of paper and put the cassette back and you should be fine

There is a small plastic tab broken off of the front of the paper cassette.

Remove the paper cassette
remove the rear brown tray
remove the toner
set the machine on it's back side
wad up a small piece of electrical tape

stick the tape in the black U-shaped photo sensor at the bottom left corner of the machine to cheat it.

there is a little tab on the cassette that is broken. leave me a way to email or talk to you and this could be resolved

o54 means you have a bad laser unit. Try unplugging power cord and replug.

Check cassette refers to the paper cassette. If there is no paper or the cassette is not seated correctly, then you will get that error. If you tried those, then check the left rear of the cassette for a tab. If that tab is broken off you will get this error and you need a new paper cassette. Good luck.

1 On the end of the paper cassette is a broken off tab. Turn the machine on it's back. You will see a black u-shaped photo sensor that this tab goes into. Stuff a small piece of electrical tape in there. 2. Press Function/ 7/ monitor key slowly 4 times/ star/ 6 scroll down to shipment set/ 2/ press set (fax will reboot)