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first i would check the compatibility of the monitor to the laptop and see what they say, and if it should work odds are the monitor will have to be set manually through the laptop itself or on the menu of the monitor itself, may take a while playing cat and mouse but im sure you will get it, more then likley from what im understanding its a resolution issue between the monitor and the laptop, especially if you got the windows logo on the boot
You can not fix this problem from the panel buttons, the problem is
something to do with the circuit board. Its the inverter cicuit that
has one or couple of components faulty. I susgest you bring it o
the repair shop. cheers.
I have had this problem twice once at my school and once with my BenQ FP71G Monitor. At my school the monitor ( HP ) just stopped working and smelt like burnt popcorn.(though is think this is due to some kids chucking a soccer(football) ball at it! With my BenQ it has the same problem though i nownthink it is because of the monitor has been on for excessive hours ( 3-4 ) and just shut down because of overheating. I will see in a couple of hours if it works !
Try sending monitor back as most Benq monitors come with at least a two years silver warranty.
Benq are very helpful and their repairers are quick and polite. You will find their no.s on their website www.benq.com my monitor was experiencing the same and for $10 postage and a one week wait is repaired and working fine.