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DVD Drive failure most
this ranges from dirty disk error (DDE) message to inoperable drive
door, skipping in movies, slow load time or no load or the call customer service errors
10, 11, and 12. To replace the drive it will have to be reflashed.
I have the same Problem my X box came on spontaniously and the DVD tray opens and closes non stop till I get the RROD code. it will play games and DVDs only if it stays closed long enough to start then it opens up and starts the cycle all over. I opned up the DVD drive and can't see any thing blocking any thing I even used a Q tip to pit a little oil on the screw meckanisim that opens the drive and blue it out with compressed air. and it did not fix the problem I am going to have to buy a new drive my Drive is a Philips drive.
A lot of people have this problem. Before you post, look around.
Anyway, I was able to call xbox 360 customer support. We did the troubleshooting but it still would not work, so they took my xbox 360 in for repairs. I would not try to fix it on your own because it might negate the warranty.