Question about RIM BlackBerry 8800 Smartphone

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Network emails on blackberry


These emails (see an example below) come up on blackberry and laptop alike. I was just deleting them as I could not get any useful support from T mobile but now I am having reports of email bouncebacks. I am wondering if this is related. My blackberry does not say smart phone on it as far as I can see but it is an 8800 and is branded with TMobile logo,
Thanks
Jo
network@etp2003.etp.eu.blackberry.net

Posted by on

  • jacqui2006 May 13, 2009

    I have the EXACT same problem

  • Moritz Reiter
    Moritz Reiter May 11, 2010

    I am assuming you are using BIS and not BES, have you setup all your email accounts online?

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Those messages are intended to transmit data to and from the Blackberry servers. if you delete them you will get more and you will have issues with messages. If you leave them alone, they will take care of themselves

Posted on Feb 08, 2009

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3 Answers

Unable to delete messages


Resolution 1 - Reset the BlackBerry smartphone
Perform a hard reset of the BlackBerry smartphone.


Resolution 2 - Back up and restore the BlackBerry smartphone
Back up the BlackBerry smartphone by completing the following steps:
  1. Connect the BlackBerry smartphone to the computer.
  2. Open BlackBerry® Desktop Manager and click Backup and Restore.
  3. Click Backup. You are prompted to save the backup file. Save the file to a location that can be accessed later.
  4. Click Save. The backup process completes.
Clear the BlackBerry smartphone Messages database by completing the following steps:
  1. In the Backup and Restore window, click Advanced.
  2. In the Device Databases list, select the Messages database, then click Clear.
  3. A warning message appears. Click OK to continue. The database is deleted from the BlackBerry smartphone.
  4. Click Refresh to update the BlackBerry smartphone Messages database.
  5. From the File menu, click Open.
  6. Go to the location where the BlackBerry smartphone backup file is saved, select the backup file, and click Open.
  7. In the Computer databases list, select Messages. Click the arrow pointing to the Device Databases list.
  8. A warning message appears. Click OK to continue. The Messages database is restored to the BlackBerry smartphone.
  9. Click Back.
  10. Click Main menu to return to the main menu of BlackBerry Desktop Manager.
Note: Databases that are configured for automatic wireless backup are grayed out and unavailable for backup and restore functionality using BlackBerry Desktop Manager.

Resolution 3 - Delete and restore all BlackBerry smartphone data
Complete a security wipe on the BlackBerry smartphone by completing the following steps:
  1. Back up the data on the BlackBerry smartphone. For more information, see Resolution 2.
  2. From the Options menu, click Security Options.
  3. Click General Settings.
  4. Press the Menu key and select Wipe Handheld. Type the word blackberry to continue the process. Note: This option is unavailable in BlackBerry® Device Software 3.6 and earlier. If using BlackBerry Device Software 3.6 and earlier, a security password must be enabled and typed incorrectly ten times.
  5. Restore the data to the BlackBerry smartphone.
  6. Delete the messages again.
Resolution 4 - Re-activate the BlackBerry smartphone
Re-activate the BlackBerry smartphone on the BlackBerry Enterprise Server by completing the following steps:
  1. Remove the BlackBerry smartphone user account from the BlackBerry Enterprise Server.
  2. Complete a security wipe on the BlackBerry smartphone.
  3. Add the BlackBerry smartphone user account to the BlackBerry Enterprise Server.
  4. Complete the enterprise activation process.
  5. Clear the Messages database using BlackBerry Desktop Manager.
Resolution 5 - Update the BlackBerry smartphone to the latest BlackBerry Device Software
Download the latest BlackBerry Device Software version available for your BlackBerry smartphone, then use the application loader tool to reload it.

Oct 29, 2009 | RIM BlackBerry Pearl Smartphone

1 Answer

Being bombarded with emails with this title or similar RIM_bca28a80-e9c0-11d1-87fe-00600811c6a2


this may be caused due to some trojans...the files wont get deleted but actually they will have been....
restart and see ..check whether the files or mails are deleted

Mar 04, 2008 | RIM BlackBerry 8800 Smartphone

1 Answer

I'm selling my blackberry pearl, and I can't delete my email accounts. My phone is deactivated. Is there I way I can delete it without activating my blackberry feature?


you should be able to login to your blackberry webclient and delete the accounts from there. depending on what carrier you're on, just google blackberry webclient for you carrier. login using the username/password you created when you set up the emails, and you can delete the accounts on there.

Sep 23, 2009 | RIM BlackBerry Pearl 8100

2 Answers

My blackberry was receiving emails fine earlier this morning, but as of about lunch today, it has not received any emails. I have received them on my laptop, so I know that there have been emails. Im a...


Emails for BlackBerry go through their own server network to be sent to your phone. It is possible BlackBerry had an outage. If that's the case, they should resume soon.

Also try to restart the phone and check your settings to see if they are still accurate.

Sep 09, 2009 | RIM BlackBerry 8700g Smartphone

1 Answer

I just deleted all my emails from my blackberry on accident, how do i get them back


sorry to tell you but unless you have the emails backed up on ure computer then you cant. the problem is that there is no "deleted" bin for sms, mms, or other media. Once you delete a message from a blackberry it deletes it permanently. (that is unless you have equipment that read the magnetical imprints that storings things on a device causes. keep this in mind if your doing something bad on a device NOTHING DELETED FROM A DRIVE IS EVER TOTALLY GONE!

Jun 18, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Emails deleted from BB 8310 when opening desktop outlook


Can you go back to the website and look for options like edit email account?

Look for something which says "synchronize deleted emails between this mailbox and my device" If there is a option like this and tick on the tick box, remove it.

let me know how it goes.

May 29, 2009 | RIM BlackBerry Curve 8310 Smartphone

2 Answers

My blackberry initialization falied.


then you should take it to a mobile repair center and have then take a look at it for you

Mar 04, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

1) I need to filter spam email received in blackberry.


Contact your admin if its a work blackberry. If it is personal email account log in to email account using either outlook or online system. Then try to recover from there.

Dec 29, 2008 | RIM BlackBerry Pearl 8100

1 Answer

1) I want to filter spam email received in blacberry 8310 2) I need to retrieve deleted email. As well as you find Files for email in, email out, etc., there´s no file for deleted email


Contact your admin if its work email, Or log into your email account using the online version preferably from pc not your phone. Then try looking in deleted email folder for that account. examples gmail has a deleted items folder Yahoo.com and others as well. Once again if its work email look on your pc that has account setup to see if it is in trash bin or deleted items folder if not. Your system administrator (it guy) may have a backup of all company email on his server if the email is that important. As for the spam filter that also depends on what email company your using.

Dec 29, 2008 | RIM BlackBerry Pearl 8100

1 Answer

Every time I receive an email, it comes with the message RIM_bca


If its a message something to this effect (this message is used to carry data between the handheld and the wireless network, do not delete or reply) Go into your desktop on your phone and go to options, advanced options and service books, you will see two service books that say Desktop (cical) and desktop (cmime). Leave each one hightlighted and hit menu button and select delete. If you set up the blackberry desktop manager with the wrong email itegration and then sync'd your blackberry to your computer these service books get pulled into your device. To avoid it happening again reinstall your bblackberry desktop manager and when it gets to the section about selecting your email integration, select blackberry internet service (even if you dont have the internet on your phone)

Nov 16, 2008 | RIM BlackBerry Pearl 8100

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