Question about Polycom VSX 7000 Video Conference

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VGA Output resolution

Hi

After first configuration VSX 7000 i have a problem with output resolution on monitor and so i can't see homepage and configuration menu to fix it. I changed few monitors and i think problem in settings in VSX. How can i do hardreset to factory defaults?

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  • 47 Answers

If it has an IP address connect to it using a computer on your network.

Posted on Apr 08, 2008

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Check and replace damaged component/s at its horizontal scan output section circuit. Check the LOT (Line Output Transformer) too for damage. Replace the horizontal scan output transistor. Check the input voltage to LOT. If the voltage is absent check the feeder resistor; if any. If you wish to get some details; check the site linked here. Surf the site with patience. Pull up older posts.
http://electronicshelponline.blogspot.com/

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Can't get to the home screen


I've just solved that problem in the VSX 7000 of my girlfriend's Job.

Your VSX7000 has at least 4 video outputs, 1 for VGA and Supervideo 1 and Supervideo 2.

Firstly you should try VGA connector, because the main menu may be there, so you could change the configuracion.

If you can't see main screen in any of the output connectors you'll have to use the http tool.

In your internet browser enter the camera IP address, and you'll get the Web Interface of the VSX7000.

It will prompt you for user & password, the default options are "Admin" and your VSX7000 serial number (14 digits) you can find this number under the camera.

Once you're in the Web Main Menu, click on Site Map. There you can choose what you want to see in the screen of Monitor1 (My menus are in Spanish, maybe your menu says something like "screens" but I'm sure you'll find it)

If you choose Monitor/Screen 1 as Svideo, and select it as output for Local, Remote and Content you should see the Main Menu after the VSX7000 Reboots.

I hope it would be useful for you, if you have any problem with this let me know... This VSX7000 is working fine now, so yours should work!

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