Question about GPX HM3817DT Shelf System

4 Answers

The CD won't stay in place

Door opens. I place CD on spindle and it doesn't stay. It does not attach in any small way, shape, or form. I have tried different CDs thinking that (for whatever reason) the one I chose may have a different thickness in the center and that's why it won't stay on---but, no...none of them will stay. This particular model has a verticle CD tray/holder. What the---?

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  • Cdoggy Mar 04, 2008

    Yeah, three little beads are there. Just got it out of the box last night, too.....bummer.

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May seem silly, but did you take the cardboard out first?

Posted on Mar 26, 2009

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Taking the paper off the CD cover was the problem.

Posted on May 01, 2009

Take the paper CD cover off before installing the CD.

Posted on Jul 31, 2008

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Lets see first you should look to see if the thingy that goes into the hole of the cd has 3 little beads if so then i have no idea why it would do that, and if not then you would need a new one. did it ever work and just stop or is it new.

Posted on Mar 04, 2008

  • brandon pollock Mar 04, 2008

    yea it is a bummer try to trade it in for a new one and see what happens but it should be doing that, and you tried more than one cd.

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