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Posted on Mar 02, 2010

My washer is leaking water from under the washer. what could the problem be

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  • Posted on Mar 03, 2010
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My washer is leaking water from under the washer
model #: MAH5500BWW SERIAL #10760798YY

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I changed my water control valve, thinking my dishwasher was not getting water, however, if I put water in the basin, dishwasher pumps the water out, however, it sounds like the dishwasher stays stuck in...

Hi,

There is a simple explanation for this - water is leaking into the bottom of your dishwasher under the washing compartment. This has caused the float to rise and trip the switch which activates the Aqua-Stop / anti-flood protection system. This also closes the solenoid (water control valve) which explains why you thought it needed to be replaced.

The only way to check this is to remove the washer from under the counter (disconnect power and water supply first) and tilt it backwards about 15-20 degrees. Water should run on to the floor from under the washer so I suggest putting some old towels down first. Once the water has been drained from under the washer, you can use it again, but it's not advisable if you have a leak. The only way to find the leak is to get access to the bottom of the washer by removing a side panel, usually the right-hand one. As you already replaced the solenoid, you should know how to do this. Once you have access you can run a cycle and try to see where the water is leaking from or you may be able to see signs of corrosion somewhere which should help you to identify the source of the leak.

If there is no water under the washer, you probably have a faulty float switch or possible a faulty control module.

Hope this helps. Post back if you need further assistance.

Regards,
BElectric
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Headlight washer system leaks out all the fluid just sitting without using the pump button

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If this is a top load washer the problem is usually the pump. If you can tilt the washer up at the front and support with two pieces of 2x4. Shine a light under the maching and take a mirror to observe. Fill the washer 1/2 full of water and advance the time into the spin cycle. Observe under the maching to see where it is leaking. The pump is located at the front of the washer. If the pump is leaking, replace the pump.
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There is water leaking out of the bottom of the washing machine

I would check to see if the pump is leaking. Tilt the washer up and put on two peices of 2x4. Shine a trouble lite under washer and take a mirror to look under the washer. Fill 1/2 full of water and advance timer to the spin cycle. Observe to see where the water is comming from. The pump is located at the front of the washer.
If water is leaking from the pump. Replace pump.
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Washer is leaking water at the bottom. Can this be repaired?

Have you checked the drain pump? These washers are notorious for developing leaks with the pump. To inspect thoroughly, you will need to remove the exterior case of the washer. Just follow these steps:

1. Unplug washing machine.
2. Remove console. This can be accomplished in one of two ways depending on which type of console you have.
a. If the console has removable end caps, the caps lift off by prying on the top from the back of the washer. The cap will pull off towards you as you are facing the unit from the front of the washer. There will be a screw under each end cap that you will need to remove.
b. If the console does not have removable end caps, you will need to slide a putty knife under the front corner of each side and push in while lifting up. There is a retaining clip under each side that has to be released.
3. Once the console has been released it will lift up and fold back over the back of the washer in its resting position. Use care not to stress the small plastic hinges that hold it on. They can break easily.
4. Under the console will be two large brass colored clips. Take a large flat blade screwdriver and place it in the groove of the clip on the washer top. With the screwdriver firmly in the groove, push away from you towards the back of the washer. This will release the clips.
5. Disconnect the lid switch connector plug. This is the white colored plug on the washer top under the console.
6. Remove the washer casing. Open the lid of the washer. Using one hand, grip under the front rim of the washer opening. Do not grab the wash tub, just the casing. Tilt the washer case from the back first towards you, slide forward slightly, and then lift up. The entire case comes off exposing the wash tub and components.

Locate the water pump. It is a small plastic pump with two hoses connected to it, directly under the front of the wash tub. The pumps can develop small cracks and begin to leak. If this is the case, the pumps are not serviceable and must be replaced.

Check the tub seal. The seal in the center of the wash tub. If the seal develops leaks, you will notice water track marks on the transmission and a puddle under the center of the wash tub.

Check the the for cracks. Although it is not common, I have seen stress cracks develop on the exterior wash tub, causing leaks. The tub will have to replaced if this is the case.

Check the air dome hose to make sure it is still attached and not leaking. It is a small plastic hose that runs from the pressure switch in the console to the lower right hand side of the wash tub. If the hose comes loose of develops leaks, the washer will begin to leak as it fills (usually about 1/3 of the way full).

To reinstall the case, follow these steps:

1. Re-install washer case. With the lid of the washer open, place grasp case under front rim and place it on the washer frame. While looking down through the washer lid opening, make sure the front lip of the case is placed UNDER the washer frame and rocked back onto the frame to ensure that the small cleats on the frame fit into the slotted grooves on the washer case base. If you do not get the case seated correctly it will rattle and vibrate while the washer is in operation.
2. Make the back of the washer fits into the washer casing on each side and reinsert the brass clips. Place the clip into the slot on the back of the washer first, and then forcefully push it into the opening on top of the washer. It will snap back into to place.
3. REINSTALL LID SWITCH CONNECTOR. It is easy to forget. If you do not reconnect it, the washer will not work correctly.
4. Reinstall console.

NOTE: Run some water in the tub about 1/3 of the way full BEFORE you remove the exterior washer case. That way you can check for any leaks with water in the tub. Let me know what you fins. I hope this helps you.
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My Whirlpool ultimate care is leaking under,I did check the hoses and they are okey. What could be the problem?.

Can you describe where the leak may becoming from? For example, near the front, from under the washer, or near the back.

If you notice a pool of water coming from under the washer near the FRONT, this is commonly caused by a leaking water pump. Since these pumps are sealed units and are considered non-serviceable, it must be replaced. They cannot be resealed or "fixed".

If the leak appears to be leaking from under the washer near the CENTER of the tub, either the tub seal is leaking or the air dome hose may have come loose. If the tub seal is leaking, it also must be replaced. If the air dome hose comes loose, however, the washer will never fill up all the way and will continuously run. This will cause a flood rather than a drip.

If the leak is coming from the REAR of the washer, this can be caused by cracked fill hoses, loose fill hose connections, a leaking drain hose, or a fill valve hose leaking.

Since you said you checked your hoses, I suspect a water pump, or something loose. Can you please confirm your symptoms and let me know?

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Water leaks

If there is water leaking from under the washer, then you have a water leak from one of your water hoses. Check the back of the washer, where the water comes into the washer, to see if its leaking water or the hose is cracked. If its leaking water from the intake hose, then unscrew the hose and check the rubber washer, to see if it needs reolaced. Sometimes those rubber washers get cracked or broken. If that doesn't help, unplug your washer from the power cord and unscrew your intake water hoses and flip the washer gently on it's side and check the water hoses under the washer for leaks or cracks. Replace the hoses if cracked. Your local hardware store should have replacement hoses. This should solve your problem, but if not, then you need to call a washer repair person to look at it. I hope this helps.:)
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