Turntable no longer turns

Repairs are expensive. New microwaves are cheap. But you don't have to spend a dime on either. If your microwave turntable stopped spinning, here's an easy way to try and fix it. And all you need is some warm, soapy water and your own two hands. You don't have to be an appliance expert to troubleshoot a seemingly broken microwave turntable. You might find that all your little Zappy needs is a checkup and a good, thorough cleaning. If you follow these steps and find that your microwave still isn't turning, it probably means the motor has spun it's last spin. Then it's time to retire old Zappy. Unplug the microwave. Safety first, kids. Remove the glass tray and the circular turntable guide. Wash them both in warm, soapy water to get rid of anything stuck. Pay special attention to the rollers on your turntable guide, making sure they're able to spin freely. Clean the internal cavity. Make sure to check your microwave's center cavity to make sure it's free of movement-hindering (and gross) leftover food. Check that the drive bushing is working. Make sure that the drive bushing, the plastic mechanism in the bottom of the microwave's interior that the glass tray turns on, isn't worn out or split in two. If it is, you'll need to have it replaced. Put it back together. Put the turntable guide back into the circular groove. Place the glass tray turntable over the turntable guide and onto the drive bushing. Adjust until the drive bushing should fits perfectly into the grooves of the glass tray. Test it out. Zap a mug of water for a short bit to see if you fixed the problem. Do not run the microwave without anything in it.

HELLO.

The turntable is the unit in the center of a microwave that you set your food on. It rotates during the microwave cycle, making sure all parts of a dish are properly heated. These are typically made of either hard glass or microwave-safe plastic.

Your microwave turntable may not turn due to one of these problems explain below



(1)If your turntable is removable (as many are for cleaning purposes), it may have come loose from this turning mechanism.place the turntable properl on the turning mechanism.



(2)If your turntable was previously working and now does not any longer, check the settings on your microwave's LCD display to make sure you haven't accidentally turned off the turntable.


Most microwaves have different settings that the user can select with the press of a button, like a "Defrost" setting or a "Popcorn" setting. Certain microwaves may stop the turntable from turning during certain pre-programmed selection modes. Stop your microwave and don't use a pre-programmed mode. Instead, just specify the time using the number pads and start your microwave to see if your turntable begins to rotate again.



(3)The rotating mechanism on the inside of your microwave that rotates the turntable is actually connected to a small motor on the inside of your microwave's case. If this motor burns out or stops working, the mechanism will stop turning. This is something that needs to be replace.

FOLLOW THESE STEPS TO REPLACE THE FAULTY MOTOR.

THINGS NEEDED.

* screwdrivers

* replacement motor

* specific microwave information and part number


1 Open the microwave door, and carefully remove the turntable tray. Also, remove the frame that the turntable is positioned on. Both the turntable and the frame are not secured in the oven, so removing them is a quick process.

2 Remove the bottom panel of the microwave. The Microwave Wizard website explains that the number of screws securing the panel varies depending on the manufacturer and specific microwave. Once the bottom panel is loosened, disconnect its wiring harness in order to completely remove the panel.

3 Locate the turntable motor. The Microwave Wizard website explains that the motor compartment should be positioned below the center of the microwave. Unscrew the motor, disconnect the wires, and remove it from the microwave.

4 Determine the specific part number for the turntable motor so that a correct replacement can be purchased or ordered. Position the new motor into the shaft in the bottom of the microwave. Screw the motor securely into place.

5 Test the microwave to make sure that the turntable motor is operating correctly. The Microwave Wizard website explains that the motor can make noises if it was not positioned evenly in the shaft. Reconnect all of the wires that were detached when removing the old motor.

6 Reinsthall the microwave's bottom panel parts, and secure all of the screws in place. Reposition the turntable frame in the bottom of the microwave and place the turntable on top of it. Test the microwave in order to make sure that everything is working correctly.

Thanks.

HELLO.

The turntable is the unit in the center of a microwave that you set your food on. It rotates during the microwave cycle, making sure all parts of a dish are properly heated. These are typically made of either hard glass or microwave-safe plastic.

Your microwave turntable may not turn due to any of these problems explained below.



(a)If your turntable is removable (as many are for cleaning purposes), it may have come loose from this turning mechanism.place the turntable properly on the turning mechanism.


(b)If your turntable was previously working and now does not any longer, check the settings on your microwave's LCD display to make sure you haven't accidentally turned off the turntable.
Most microwaves have different settings that the user can select with the press of a button, like a "Defrost" setting or a "Popcorn" setting. Certain microwaves may stop the turntable from turning during certain pre-programmed selection modes. Stop your microwave and don't use a pre-programmed mode. Instead, just specify the time using the number pads and start your microwave to see if your turntable begins to rotate again.


(c)The rotating mechanism on the inside of your microwave that rotates the turntable is actually connected to a small motor on the inside of your microwave's case. If this motor burns out or stops working, the mechanism will stop turning. This is something that needs to be replace.

follow these steps below to replace the faulty motor.

1. Open the microwave door, and carefully remove the turntable tray. Also, remove the frame that the turntable is positioned on. Both the turntable and the frame are not secured in the oven, so removing them is a quick process.

2 .Remove the bottom panel of the microwave. The Microwave Wizard website explains that the number of screws securing the panel varies depending on the manufacturer and specific microwave. Once the bottom panel is loosened, disconnect its wiring harness in order to completely remove the panel.

3. Locate the turntable motor. The Microwave Wizard website explains that the motor compartment should be positioned below the center of the microwave. Unscrew the motor, disconnect the wires, and remove it from the microwave.

4. Determine the specific part number for the turntable motor so that a correct replacement can be purchased or ordered. Position the new motor into the shaft in the bottom of the microwave. Screw the motor securely into place.

5. Test the microwave to make sure that the turntable motor is operating correctly. The Microwave Wizard website explains that the motor can make noises if it was not positioned evenly in the shaft. Reconnect all of the wires that were detached when removing the old motor.

6. Reinstall the microwave's bottom panel parts, and secure all of the screws in place. Reposition the turntable frame in the bottom of the microwave and place the turntable on top of it. Test the microwave in order to make sure that everything is working correctly.


Thanks.

The Turntable motor is defective and must be replaced with a new one, this is the only way to fix the issue.

The turntable motor in the microwave oven needs to be replaced.

Either your turntable motor is going out or your turntable guide is not aligned properly or seated propertly when then glass is on top of it.

It could be a failing fan motor or magnetron.

While a microwave should never be left running unattended under any circumstances (as your owner's manual will tell you) it's even more important when one is exhibiting a failure or any odd behavior. So play it safe and stay with it while it's running!

And, as with anything that is not working right, it should be fixed as soon as possible or it can get worse.

If it's less than one year old, it would be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

GE Customer Service is here.

Let us know if we can help further.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

That would be the turntable coupler.
For more help from Emerson : http://www.emersonradio.com ; Get help using your appliance 1-800-898-9020 ; Get help locating a servicer or parts 1-800-695-0098.

Your problem is either a weak or slipping motor or a broken / cracked turntable coupler. If the coupler turns loosely without actually engaging the motor, it is bad. If the coupler is good or looks good, it's probably the motor. One test of the motor is to firmly grab the shaft with pliers and try to gently turn it. It should turn with some resistance and make a whining sound as it turns, since it is a highly geared motor. If the motor turns very very freely - or not at all - then it is bad. You can see an exploded diagram and order parts via the Jenn-Air (Maytag) Web site at http://services.maytag.com/abs/PartsStore.do?nextPage=psstartpage You will need to enter your full model, which is apparently one of the following: JMC7000ADB JMC7000ADQ JMC7000ADW Referring to the CABINET-BASE-CAVITY diagram found there, you will see: - REF 23 motor - REF 27 coupler One of those is likely the culprit.