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Adobe Acrobat My Adobe Acrobat is not working. I cannot uninstall it or install a newer version. Any ideas?

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Try to reinstall the SAME version as what you used before. It should overwrite the old files and replace all tools.

Or You can try changing the folder where it is installing; for example the default folder may be C:\Program Files\Adobe... Change this to C:\Accessories\Adobe then click to install.

Posted on Mar 04, 2008

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Adobe acrobat pro XI update error


It is bug by Adobe Update Manager. no work need to fix it. Your installed software adobe acrobat pro xi is already updated, Adobe has fixed this bug in their next version which is Adobe DC version. Mostly that bug appears in volume based versions of Adobe.

Feb 03, 2016 | PC Desktops

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Aobe won't let me use user guide


What version is the Adobe Acrobat Reader on your computer? If it is version 9 and you are trying to see the user guide from within a browser window (like Internet Explorer), you will have problems because of a known issue with Adobe Acrobat Reader 9. If the above is true, you will need to uninstall Adobe Acrobat Reader 9 and install Adobe Acrobat Reader version 8.1.3
(Click Here) to download for version 8.1.3. If you are unsure how th uninstall version 9 and install version 8.1.3, please post a response to this an I will give you details based on your operating system.

Feb 07, 2010 | Acer PC Desktops

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Brand new computer and i did not install the adobe it came with the computer Vista basic and i get the 1311 error message when i try to run adobe computer 1 day old !


no big problm if u comp is new r old...

When you try to install Adobe Acrobat 6, 7, 8, or 3D on Windows, the installer returns the error message "Error [1311, 1335 or 2350]. Source file not found: [drive name]:\ Adobe Acrobat [version]\data1.cab. Verify that the file exists and that you can access it." If you click Retry, the installer returns the error message "Cannot find the file Adobe Acrobat [version]\data1.cab."
Solution Perform one or more of the following solutions:
Solution 1: Check the Acrobat CD-ROM.

Make sure that the CD-ROM from which you are installing is free of dirt and debris. If necessary, clean the CD-ROM with a soft, lint-free cloth.
Solution 2: Temporarily disable anti-virus software, and then install Acrobat.

For instructions, see the documentation for the anti-virus software or contact the manufacturer.
Solution 3: Extract the compressed installation files, and then install Acrobat.

  1. Right-click the folder and choose Extract All.
  2. Follow the on-screen instructions.
  3. To install Acrobat, double-click the Setup.exe file located in the folder that contains the extracted files.
Solution 4: Uninstall the CD-ROM drive and let Windows redetect it, and then install Acrobat.

  1. Right-click My Computer and choose Properties.
  2. Click the Hardware tab, and then click Device Manager.
  3. Expand the DVD/CD-ROM drives section.
  4. Right-click each device listed under DVD/CD-ROM drives and choose Uninstall. Click OK to confirm.
  5. Close Device Manager and restart the computer.
  6. After Windows redetects the DVD/CD-ROM drive(s), insert the Acrobat CD into the CD-ROM drive and install Acrobat.
Solution 5: Install Acrobat from the desktop.

  1. Insert the Acrobat CD into the CD-ROM drive.
  2. Copy the Acrobat folder from the Acrobat CD to the Desktop.
  3. Double-click setup.exe in the Acrobat folder on the Desktop, and then follow the on-screen instructions to complete installation.
Additional Information Errors 1311, 1335, and 2350 occur when the Acrobat installer is unable to access the necessary files from the CD-ROM drive. These same errors may also occur if antivirus software interferes with an installation or if the installation files are compressed.


thank u sir,, if u feel i helped u, then plz vote/rate me with good marks..thank u!!

Jul 18, 2009 | Dell Inspiron 530s Desktop Computer...

3 Answers

Cannot complete uninstall of adobe acrobat 9 pro.


here is a link from adobe's website, this will help you completely remove the product.


http://kb.adobe.com/selfservice/viewContent.do?externalId=kb400654&sliceId=2

Apr 12, 2009 | HP Pavilion a1410n (ER890AA) PC Desktop

2 Answers

Cannot use reader 8.0,cannot remove it or install 9.0


oddly enough, you may find that updating the version 8.0 you have to 8.x will then allow you to remove it (or it will work correctly) can you open the reader manually in the programs list? if so open it, then go to help and check for updates. apply the updates. If they work you should be in good shape.

Dec 24, 2008 | Dell Dimension 8400 PC Desktop

2 Answers

Acrobat.com won't let me uninstall


It's installed as part of Adobe Air or Acrobat Reader 9 upgrade. Try these steps to manually remove acrobat.com, which most people don't realize they are installing because Adobe went the route of SPYWARE. - http://kb2.adobe.com/cps/407/kb407354.html

Oct 28, 2008 | PC Desktops

1 Answer

I am having trouble printing with adobe/acrobat reader. can i take it off my computer and install adobe 9? if so how??


You can certainly uninstall any older version of Adobe Reader and install latest Adobe Acrobat Reader. Download the latest version from Adobe Website for free.

Sep 11, 2008 | PC Desktops

2 Answers

Acrobat Reader Update


Hi,

For windows XP, please download and install Acrobat 8.1 from Adobe from HERE

For Windows Vista, please download FROM HERE

Apr 10, 2008 | Dell Dimension 3000 PC Desktop

1 Answer

Adobe Acrobat 8 error 2711


Sounds menacing but it’s fairly easy to fix.
Heres how to fix it:
  1. Download msicuu2.exe (Windows Install Cleanup Utility) from Microsoft, or by clicking on the file name.
  2. Run msicuu2.exe
  3. You will then get a message asking if you wish to roll back the in progress installation. You do.
  4. Install Adobe Acrobat or Reader 8.

Adobe’s more intrusive way of fixing it:
  1. Click Start>Run, type in regedit then hit enter or press ok.
  2. Back up your registry (not actually mentioned by adobe but a good idea whenever you’re about to make changes to the registry)
  3. Look for Key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Inprogress
    and delete the key if it exists.
  4. Install Adobe Acrobat or Reader 8.

Mar 19, 2008 | PC Desktops

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