Question about Acer Aspire 5500 5570-2609 Laptop

2 Answers

Bluetooth I have an acer 5002 laptop with bluetooth. However when I now push the button on the front to turn on bluetooth it does nothing. It used to flash untill it could not find any devices and then tell you none were available. now it does nothing. I installed the bluetooth drivers from the factory backup disk and still nothing any help would be greatly appreciated. thanks bluetooth problem

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  • amadhatter53 Nov 23, 2008

    I've got the Aspire 5570Z, and while I have the same problem as above, I have successfully used the BT at one point. It connected with my cell phone without any problem. Therefore, if it worked once, shouldn't I have the hardware?



    Now it's been a while since then, and now I'm at the problem: I can't even get the little blue light to turn on when I slide the BT switch. Nothing. Nada. And I have downloaded and installed EVERYTHING to date from Acer. STILL NOTHING.



    I've been e-mailing Acer tech support back and forth for like a week now and offered no useful information. Today they told me to call them. I did and after being on hold for less a minute it hangs up.



    Lastly, is this computer supposed to come with an "Acer Bluetooth VOIP Phone"? Everything I have seen indicates it should have come with this device, but I never got one (was bought brand new). They talk about it in the manual like it comes with the computer. Anybody know what I'm talking about?

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2 Answers

This specific one is the Acer Aspire 5002 WlMi which was line produced in 2005 most likely.

Eko, I would recommend trying to DL the drivers from www.acer.com , but be warned, they do a poor job of listing their BT drivers. If you don't see it listed, try using the same 5000 series model but in a different country location. This line was not supposed to ship to the USA or Canada with BT installed although many, in fact, did. They were only supposed to be BT ready...not hardware installed and even the lights worked on them. A few other countries were also in the same situation.

Another not, there were a great many that simply DID NOT ship with any form on bluetooth hardware. Its readily capable, yes...and the light works for most people and it will even tell you that it cannot find any devices...but the problem is that its reporting no hardware found in your laptop, not BT devices and the error messages are not clear about that.

Many people run into problems when they change or reload the OS and assumed that it worked before when in fact, it didn't. They just never tried it with real BT devices.

Conclusion: 90% chance that is never had BT hardware installed. Buy a cheap BT dongle and plug it into the USB.

Philster: Thank you for the input that borderlined on telling the OP that they were mistaken, however - A great MANY brands and models have had bluetooth enable/disable buttons from as far back as 2005. I only name you because your entire reply was basically telling this person they were mistaken. Dell, Compaq, Sony, Quad, IBM, Alienware, they all have models with BT buttons.

The line of Acer Aspire 5000 series from 2005 is one such line. It has 2 buttons on the front, left is BT, right is wireless. It is not new at all.

Posted on Apr 21, 2008

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  • 113 Answers

I have never seen a laptop that had a button to turn the Bluetooth on or off - usually the button is to turn the wireless network connection (802.11b/g, or WiFi) on and off. When you turn it on, it tells you there are no networks available since you do not have a wireless router or access point. But if you were someplace where a wireless connection is available, like Starbucks, it would show the connection and offer to allow you to connect.

The Bluetooth is normally turned off and on by software, probably some icon in your tray (next to the clock) on the taskbar.

Posted on Mar 04, 2008

2 Suggested Answers

Riziel
  • 116 Answers

SOURCE: Bluetooth

Determine based on the manufacturer of the PC what type of bluetooth device is installed. See if they have on their website and updated driver for the device, whether firmware or updated device.
My other solution is to right click on MY Computer Icon located on your desktop
Click on properties
Locate and click Hardware Tab
Locate and click Device manager
Look for bluetooth device in this list of devices
Once located if it has an X over it right click on it
Enable the device then try to push the button
This should fix the problem, it is probably disabled

Posted on Nov 26, 2007

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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When you say when i press the button what button are you pressing

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Do you actually see the Bluetooth device in device manager? Normally if it's not turned on it won't appear in device manager. The next thing I can think of is that if the Bluetooth module was not turned on when you loaded the drivers then they won't work.
And lastly the module may have come lose or unseated from the slot. Are you absolutely 100% sure there's Bluetooth hardware on this laptop? Is this built-in or a USB dongle?

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In case your laptop won't have a Bluetooth module fitted. The switch doesn't mean anything, it's present on all Acer laptops whether they have Bluetooth fitted or not.

You can buy the module as a spare part from Acer and fitting it is easy however buying a cheap USB Bluetooth dongle will be a cheaper option.

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Please anyone solve my problem?


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Bluetooth Problem


this will help
go to device maneger
check for your bluetooth device
check if it is activated
if not activate it
you could also check for driver details
just incase you dont know how to go to device maneger
if your using MSwindows any ver. go to system properties

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Determine based on the manufacturer of the PC what type of bluetooth device is installed. See if they have on their website and updated driver for the device, whether firmware or updated device.
My other solution is to right click on MY Computer Icon located on your desktop
Click on properties
Locate and click Hardware Tab
Locate and click Device manager
Look for bluetooth device in this list of devices
Once located if it has an X over it right click on it
Enable the device then try to push the button
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