I figured this out on mine! After contacting customer service and they didn't help, I finally figured it out on my own! OK, when you double tap in the area of the little light, it turns it off. To turn it back on, double tap it again. If you want to turn this feature off, (I DID!) go to control panel, hardware &sounds, under devices &printers, select mouse, devices & settings, select settings, and on the left,see that touchpad disable zone - that's the culprit! unselect it to turn it off. Voila! Tracy
I believe you are referring to a touch pad . If so , click on start and then control panel and open up your touchpad settings and calibrations for speed sensitivity etc. also check your time-out settings.
To view or change the pointing device preferences:
1. Select Start > Devices and Printers.
2. Right-click the device representing the computer.
3. Select Mouse settings
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
150 views
Usually answered in minutes!
Thanks for the response. I'm tapping the light at the top of the mouse and it is working well now.
Is there a small button on the side of the touchpad? ('Onboard mouse') Tap it.http://h10025.www1.hp.com/ewfrf/wc/docum... (Pointing Device: Touchpad with integrated On/Off button....)
×