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Sanyo tv...something is wrong with the imput on my tv or on the remote. the screen says to check all terminals on back and press the up channel key. when i do this it just scans the channels then returns to the same message on the screen. nothing else works..just the power button..no picture, no sound. i have changed batteries in the remote. the tv has nothing else hooked to it..no dvd player, no vcr, etc. the tv is less than a year old. e

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  • jtrent2 Mar 05, 2008

    i unplugged the tv and cable box overnight. plugged it back in after 20 hrs. nothing works..

  • jtrent2 Mar 08, 2008

    i unplugged my tv overnight....nothing will come on not even the power with the sanyo remote. i finally got it on with the att remote but screen message is the same as it was "please connect all signals and terminals on the back. then press the channel up key"....all things are hooked up as they were. channels will not scan now.

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2 Answers

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  • Master
  • 6,966 Answers

Hi,

Have you done the full hard reset (at least overnight)? If yes, any developments pls?

Posted on Mar 04, 2008

  • Louie  Role
    Louie Role Mar 04, 2008

    Hi cooltek,

    Had her on Live Session, the Sanyo Visio is hooked to a cable receiver box via Y, Pb, Pr and Audio L/R. The only thing that works on the remote is POWER. INPUT button doesn't do anything as well as all other buttons hence can't select COMPONENT3.

    The user was asked to do an overnight reset and will work from there again.

    Cheers.

  • Louie  Role
    Louie Role Mar 05, 2008

    Hi again jtrent2,

    Appreciate the update.

    The reset is supposed to have restored everything to the factory defaults. Having done so and problem persist, it is possible that:
    1. the remote and/or the INFRARED receiver is defective. One way to determine which is which is by trying another remote. Alternately, you can check if the remote is functioning is by watching the LCD display of a DigiCam or mobile phone with cam while pressing on the different button of the remote while it is pointed towards the lens of the cam;
    2. another possibility is that the unit has an EPROM corruption. If so, it needs to be replaced. On certain instances, it could be the enitre logic board of the unit that has to be replaced.

    Option 1 would be relatively ease to perform while option 2 would require the services of a qualified professional.

    Incidentally, pls try checking if your cable receiver box has a single yellow video out, you can try hooking it to one of the TV's VIDEO INputs and try that connection instead of the Y, Pb and Pr.

    Hope this be of some help/idea. Pls post back how things turned up or should you need additional information.

    Good luck and kind regards.

    Thank you for using FixYa.

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Jtrent2- O.k you say your t.v has nothing hooked to it at all, what do normally have hooked to it. Do you normally run coax cable,or rca input. The tv is looking for your source ,hook up your regular source, and see what you get. The tv needs to see a source,of some kind. Try hooking a vcr to the cable connector on the back, play a tape and scan your channels.The tv should pick up the vcr as channel 3 or 4 and lock in. Try this and let me know,I can help you. cooltek Mar,3/08

Posted on Mar 04, 2008

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Thanks for the offer but we cannot afford to pay additional money for something the Factory support service Should provide.

From what we have heard through the Verizon installer, our SANYO LCD TV probably does NOT have a Automatic picture adjust system. That would most likely be the reason for the maunual button on the remote control. The troublle is that with the FIOS service, you do NOT use the TV's remote control. That leaves to switching back and forth between two different remotes wiich can be vary confusing for someone that is not 88 years old.

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MITSUBISHI CS3114R

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---------------------------------------------------------------

Bob Waterman, CET® #RI-28
Master Technician License #9109
Service Manager / Parts Manager
Gemini Computer, TV, & Security Alarms
(508)695-7302
(508)695-7769 FAX
geminitv@xxxxxxxxxxxxxxxx
geminitv@xxxxxxx
www.geminicomputertvsecurityalarms.com

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