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I have 8825 Siemens 2 lines multi handset system. I can not delete and re-record the message for caller to call me. The old recording can not be deleted. Please help.

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  • azharian Mar 04, 2008

    on the base station I enter menu,select,I get greeting, select, I get mail box 1 or 2, select, I get play greeting, record greeting,
    What am I doing wrong?
    thank you

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On the base station enter the menu go to answering systems menu, go to the "mail box" or "answer only greating" or "blocked ID greating" or "line attendant greating" select delete for the desired greating. the delete greating only shows up if there is a greating present. appenex c of the manual.

Posted on Mar 04, 2008

  • 2 more comments 
  • Robert Johnson Mar 04, 2008

    sorry hit post it too quickly after deleting the greating re-record it as per instruction on page 55 and 56 of the manual.

  • Robert Johnson Mar 04, 2008

    check the other greatings such as "answer only" greating, and so on. each of the types of greatings have there own settings. if a greating is recorded in that type the "delete greating" will be there. if no recording is there the only option is "record", "play back". there must be a recoring there in order to delete. so check the other types of greatings.

  • Robert Johnson Mar 10, 2008

    how have you made out on your problem was I able to help?

  • Robert Johnson Mar 16, 2008

    please rate the solutions we need your help as well as you need ours.

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Hello!

Please unplug/reset the siemens and disconnect all connection and wait for a while reset it automatically.

may this help. melnavz

Posted on Mar 04, 2008

  • Emelio Navaja
    Emelio Navaja Mar 04, 2008

    thats good


    bobbyj continue what you doing. i am sleepy.

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1 Answer

Gigaset 8825 answers phone but does not record message


Some Gigaset phones have an option to have the answering machine play an outgoing message only without taking a message. You should check your settings and make sure you don't have yours set up this way. This could also happen if the memory for the answering machine is full so that it cannot record any more messages.

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My panasonic KX-TG5663B's screen says 9 and a little circle. The answering machine is not working. It just tells callers we are not available and hangs up. Can you assist us with this issue?


The answering system is set for the greeting mode. It will enter this state if the message memory is full or when the caller recording time is set to Greeting only.

To change the caller recording time from the handset, press Menu 0 6 2 then select the desired length of the recording. Then Save the setting and press Off.

If the phone is in this state, then delete messages from the unit. Then reset the caller recording time.

The manual for the phone is available here: http://www2.panasonic.com/consumer-electronics/support/Phones-Fax/Telephones/5-8-GHz-Phones/Operating-Instructions/model.KX-TG5653B.O#ts .

I hope this helps.

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1 Answer

HI! How do I change the message on my phone?


You can record your own greeting message (max 2 mins & 30 secs). If you don't record a greeting mesage, a pre-recorded greeting message is used & asks the caller to leave a message. (Make sure your phone has the correct date, time, year, etc.)

To record a message:

1. Menu (OK) the "Answering Device" (OK), the "Record Greeting" (OK)

2. Then after the handset beeps, speak clearly about 20 cm (8 in) away from the mike.

3. To stop recording, press (OK)

4. (Off)

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Change recorded message


Please follow the steps:
1. Press MENU
2. To select "ANSWERING SYSTEM MENU?", press SELECT
3. Scroll to "GREETINGS?" and press SELECT
4. Scroll to type of desired message and press SELECT
5. Scroll to "RECORD GREETING?", and press SELECT
6. Record a message or greeting through the base speakerphone or base station handset. 7. Press SELECT to play back greeting/ message.
NOTE: To avoid background noise, record message through the corded handset.

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1 Answer

I do not want mailbox selection as part of recorded message


I'm no expert, but I have had a lot of trial and error experience with this set. Is your Auto Attendant on? This feature is designed to be like an operator for multi mailboxes. If it is, turn Auto Attendant off and record the greeting for mailbox 1. Hope this helps!

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1 Answer

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First set up a pin # or use the default which is 0000.
Then from a remote location:
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  • Press * Twice before the greeting is completed
  • Enter the Pin
  • Select * to hear all messages or Mailbox number which you are calling to check
  • Use the menu below:
5 - Play New Messages
6 - Record Message
7 - Play All Messages
8 - Play Greeting
9 - Record Greeting
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# - Access help

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1 Answer

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When I had to replace the base of my 4 handset system, the base handset still worked. Therefore I had an extra handset which couldn't be used. So I decided to buy another base. Now I have 6 handsets which can be grouped 4,2 or 3,3.

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If your system was working fine, and it all of a sudden started doing this, it sounds like your base has taken a surge of some kind. Your base needs replacing. You can try re-registering the handsets, but from my experience the problem is fatal. Now if this is a new installation and the handsets never work yet on the base, you just need to register them. You can download the manuals or get tech tips at Siemens website, gigaset FAQ pages.

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