I have adsl connected to my computer etc. I am unable to receive a fax. I have a seperate line for the fax number. It is set with distinctive ring. I can call the number and it rings. There is a dial tone on the handset. I have asked a couple of people to send me a fax to test it but they tell me that they are getting an engaged signal. I have checked the lexmark troubleshooting website and all of my connections. What else can I do to fix my problem.
I had the same problem when i first install my fax machine and at that time I only had the black ink cartridge in the fax machine one's I installed the color ink cartridge, my fax machine started working.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
A fax transmission is an analogue communication that was possible on a computer with the old technology of Dial up Modems, which accessed the internet by dialling like a landline telephone. The Broadband Modems (or Modem/Routers) in widespread use today have an 'always on' internet connection and, therefore, no dialling is involved in internet access using them.
You can send a fax by dialling out on the All-in-one printer's telephone number pad. Receiving a fax automatically requires you to have the All-in-one printer's Transmission/Reception Settings set to 'Automatic'.
This fax setup requires the printer's fax cable to plugged directly into an empty Telephone Line Socket on the ADSL filter that plugs into your Telephone Wall Socket and has inputs for your Modem (or Modem/Router) and a Telephone line. If, as is common, your ADSL Filter only has a single Telephone Line Socket and you also require a telephone to be plugged into the same socket as well as the Fax Machine component of your printer, then a Telephone Line Socket Doubler must first be plugged into the Telephone Line Socket of the ADSL Filter which then receives the Fax Line into one socket and the Telephone Line into the other. Please note that every Telephone Socket in the building sharing the same circuit/telephone number must also have an ADSL filter between it and any telephonic device (Telephone/Fax Machine/Answering Machine/Stock Control linked EPOS (Electronic Point of Sale) System/Card Payment Processing Machine, etc.), in order to enable both Computer Internet Data and Telecommunications Data to share the same line without conflict.
Your question asks whether a fax can be received "through" the computer. The above description enables your printer to send and receive faxes 'independently' of the computer while simultaneously providing the computer with printing, scanning and copying functions. For faxes to be sent and received via the computer, software is required. The simplest and most efficient of which is Efax (Electronic Fax (available from www.efax.com) and other similar software available from a variety of suppliers. This software enables the user to send any document or image stored on the computer by fax (without first having to print it) and to receive faxes, at any time, in the form of attachments to e-mails that the software opens, usually as a non-editable PDF or other similar secure Document Format. Faxing a physical document via Efax requires the user to scan the document and save it on the computer first, before sending it.
A combination of a Standalone Fax function setup using ADSL Filters and Socket Doublers + Efax gives the user optimum flexibility in sending and receiving faxes.
I hope this helps.
If this Answer goes some way towards helping to resolve your Query, Problem or Fault, please take the time to Rate it. Doing so helps Solution Providers, like me, better understand the needs and the point of view of Askers, like you, and guides us in exploring the best ways to provide the most comprehensive, useful and high quality Responses and Solutions we can.
If you need further help, please do not hesitate to post another Question or add a Comment/Clarification Request to this Question.
The storm has likely damaged the phone line, or the ADSL microfilter (if you have one). Which is why it thinks a phone on the fax line is off the hook.
Check your line for breaks and your ADSL filters for a blown filter.
If you have ADSL modem for the internet, and same line you connected with Fax then you will need to ADSL splitter to split your adsl line, get the ADSL splitter in market. in splitter you get one male pine or two female pine, male pin you connect the main switch where the connect is come, one female is ADSL there your connect your modem, and other female pin you connect you fax and try. your fax and internet will work both at a time.
If you want to use the FAX - use the dedicated line to the FAX Machine..
Hi check the following steps Problems with sending and receiving FAX
Check the TELEPHONE LINE
Make sure that you have plugged the phone cord directly and securely
into the wall jack and into the back port of the fax product. The fax
port on your product is marked "Line," "To Wall Jack," or with a wall
Make sure the Line Interface Unit (box that the phone cord plugs into) is fully seated into the back of the fax product.
Remove the SPLITTER
Remove any other devices from the line such as splitters, credit card machines, or telephone answering machines.
Can try sending the Fax on Another Line
CHECK WITH DIFFERENT CABLE Try using a different telephone cord.
Test by sending fax to 1300 688 999. Results will be faxed back. Automated service. Cost of local call.
Ring your fax from your mobile when you are next to it and hear it ring and answer.
ADSL filters in place???
Point 2. I have two "out" phone ports on my ADSL modem. I use one to plug it the 6110 into the modem. I do have an ADSL filter one one of my phone jacks. but I believe the modem contains one as well for phone devices directly connected to it.
Point 3. Yes. Obviously, if you are on a phone call, you won't be able to receive a fax, but if no phone call is in progress, a fax can come in just fine. Having a fax machine is just like having more than one phone in the house.
Hope this helps. Post your results back here. Good luck.
I think I know why. You need to set the proper priority of your all-in-one Canon device. If it is TEL priority, it means you need to have a phone connected to the fax. If the phone rings, you need to pick up the handset and check if it's a fax tone or a call. If it is fax tone, you wait for 5 secs til fax tone stops, and then hang up. After that you will receive the fax. Failure to pick up the handset will not allow you to receive the fax. This might be the most probable setting you have, hence you can't receive the fax. If it is FAX priority, the same thing happens as TEL priority. Only difference is if you don't pick up, and it is a fax, it will still receive. You can also do FAX only. No need to connect a phone. Device will receive automatically.