It appears that there is a BIOS password in your computer. Please call Dell Technical Support. They can reset the BIOS password over the phone.
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SOURCE: unlock system /admin passwords
Unlock an Installation (reset the admin password) - Administrator's ...
... later try to use it again but can't remember the admin password. ... How can you unlock the installation? What you can't do ... The system administrator may prevent a user from logging
Hope this helps ya /Please dont for get to Vote, Thank you
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