Question about Compaq Presario 5BW284 (202493-003) PC Desktop

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Message usb powersurge

Last night the computer showed usb powersurge. the computer froze we had to unplug and went to restart. there is power to the tower, however the monitor starts with a green light then right to a yello one. nothing comes up on the monitor at all, it is pure black.
any help will be greatly appreciated

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  • cophil Mar 04, 2008

    a message came on the screen saying usb powersurge. Then the computer froze. I haven't had a power surge otherwize that I am aware of. As for the power supply fan, yes it is still working.

  • cophil Mar 11, 2008

    Thanks for the advise, I tried that and still nothing. The computer seems to turn on, however; still a black screen.

  • AL Arena May 11, 2010

    How did the computer show a USB powersurge? Are you aware of a power surge otherwise? Is the power supply fan (in the back of the computer) working?

    The symptoms sound like a surge damage the power supply, it's connectors, or to the motherboard. I saw the same symptoms 2 weeks ago. I replaced the video card and it seemed to work. The next day the screen kept blanking out. I pulled the power supply and replaced it. When I looked at the motherboard connectors on the old power supply 3 pins were burned. So far things are OK with the new power supply.



3 Answers

I had the same problem. I heard a sparking noise, then that message popped up and the computer froze. I havent been able to get it working since then. When i plug in the power source (everything else is unplugged) the power light in front as well as the LED power light on the back just blink on and off, no sounds or fan. I have tried replacing the power box, to no avail. I have also inspected the logic board for any burning or anything else that might be causing it. Please Help!!

P.S. I also have a compaq presario

Posted on Jul 09, 2008

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I doubt if it's the monitor, but if you have a spare you should try it. Failing that, it might be time to go inside the computer. First step would be to pull the connectors going from the power supply to the motherboard. Examine them for scorch marks. If there are any, replace the power supply. Try installing another video card, if you have one. This can get expensive so you may want to shop around for a local tech with reasonable rates.

Posted on Mar 11, 2008

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A usb power surge occurs when a usb device is drawing or providing too much power to a port. I would recommend replacement of such device before continueing. To trouble shoot what it is unplug all usb devices, start the computer, then plug devices in one by one.

Posted on Mar 07, 2008

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