Question about Acer Aspire 7720 Notebook

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Sound for some season my sound is always so staticy or fuzzy, and i've read reviews of people having the same trouble, for a 1000$ computer that shouldnt be a problem , its been doing that since i bought it

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  • danzig74 Mar 04, 2008

    well i thought the same, so i bought some headphones and when i was using the head phones it was still messed up , so itsnot the speakers...and also i ran a test on my drivers, which are still the originals , i just got the computer, and no problems were found....

  • darkscorp777 Mar 25, 2008

    Hi, I have got the same problem, I bought the laptop from Germany so the operating system was German so the first thing that I've done is to format it and install Windows Vista Business in English, I tried the drivers and the same problem happens... even without rebooting..
    I have tried installing another version of the driver (Audio_Realtek_v6.0.1.5449_Vista) , the problem disappeared, but the sound was really poor, the subwoofer didn't work, and the sound was like an old radio.. please help

  • ManicSidski Aug 18, 2008

    I have a similar problem, there is sound but only the basics, like on Messenger or when you have a direction pop-up to over-ride a saved doc etc. However playing a game, video and the likes it plays briefly and then crackles and disappears. I have checked and all drivers seem fine, the system obviously has sound or I would not even hear basic sounds. The only thing I remember doing was uninstalling the Acer Widget (annoying thing) and after that I have had this problem. Problem is I don't even know how to retrieve the Widget so I can test to see if that was indeed the problem.


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I have found a perfect fix for this problem. You MUST update the BIOS in order to fix what Acer calls BOBO audio problems. (No one knows what BOBO means.)

That link is from the Acer Europe website, but the update worked on my Aspire 7720 here in the US. I did it easily by downloading the zip and then extracting folder. Then I extracted the executable from that folder and ran it. It will detect your current BIOS and ask if youw ant to update. I clicked yes. Then it reboots and the audio works as it should have always!

Secondly, there is another change I suggest. The 7720 series laptop comes pre-installed in device manager saying that it is using IDE when in fact it is all ATA. I suggest going to the device manager and right clicking both IDE channels at the top of your list in IDE ATA/ATAPI controllers. Then reboot and vista or xp will reinstall these automatically as ATA. I have honestly noticed a performance difference based on that small difference.

I got most of this information from: and

Posted on Jun 30, 2008

I have the same problem the sound sucks unless you use headphones my static comes and goes it also says thers a media failure on startup going back to staples thank god for extended warranties if anyone can fix this I'll write.

Posted on May 13, 2008

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It's a defininite driver problem. Adelete and reinstall of the driver cures the problem until the computer is rebooted the the problem reappears.

Posted on Mar 15, 2008

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Could be the speakers are faulty, or u installed generic sound drivers instead of its original drivers, if u have the original drivers install them and see what happens

Posted on Mar 04, 2008

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