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Problem setting up a dongle to my PC

I'm having a problem setting up a dongle to my dell dimension 3000 with windows XP to enable my wireless router to work. I insert the dongle into the usb point and pc recognises that there is new hardware, I then insert the disc as suggested by the set up wizard and it lloks like the installation is starting. At no point does th dongle light up and the process fails with the error:

The system cannot find the file specified.

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  • Sergio Scalfaro
    Sergio Scalfaro May 11, 2010

    model of your dongle?

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  • 38 Answers

NEVER install the dongle before the CD.

What has happend is windows has automatically installed your dongle with the wrong driver.

Try this.

Keep your dongle plugged in.

Goto start > control panel

Click system

Along the tab at the top select hardware, now click device manager.

Find your dongle, it should be under 'network adapters' (if you are not sure if it is the right one, unplug it at this point. If it dissapears from device manager - that is the one)

Now, click on it in device manager and press delete. Click OK to deleteing the driver.

Now, follow these steps carefully:

Unplug the dongle.

Restart the computer.

Start installation from CD

Only plug in the dongle when it tells you to, or the installation is complete.

Hope this helps


Posted on Mar 04, 2008

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