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Unstopped portable harddrive unplugged, now says unrecognized.

I was using the drive, but I had not been for a while, however when I clicked the eject, it said it could not be stopped. A few moments later, I adjusted my laptop and the drive became unplugged. Now when I plug in the drive, it says the device has malfunctioned and the device is unrecognized. Should I look into a data recovery service, or is there a software solution here?

The drive is a Western Digital Passport 250 GB USB

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  • 3 more comments 
  • TastyPaper Mar 04, 2008

    I tried restarting my laptop with the drive connected, but nothing changed. If you meant to do it on another computer, I don't have another computer. Also note that the entire time, the drive was spinning. It sounded/felt normal, but it kept spinning. I'll try the data recovery software next.

  • TastyPaper Mar 05, 2008

    Nothing seems to working, I think mainly because Windows continues to not recognize the device, so it doesn't make it the stage of being recognized as a harddrive. I tried the provided recovery software, but it too does not see the harddrive.

  • DUH1146 Nov 21, 2008

    usb device not recognized

  • a67994 May 11, 2010

    Have You Seen This Post From Western Digital


    NOTE: If the Hard Drive If the Hard Drive Doesn't Stop Running you may have problems with getting a backup program to work emphasis on 'MAY'.

  • a67994 May 11, 2010

    Do you have another Computer To Test it?

    Try-This if using XP Plug it in With XP on and Restart the Computer without unplugging sometimes XP will find the Hard Drive has Errors and will try to fix it.



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If you want data recovery software, i can e-mail it to you.

Posted on Mar 04, 2008

  • Mark Williams
    Mark Williams Mar 05, 2008

    I can e-mail you an ISO that you can burn on cd and boot from that.
    If windows won't recognize it try Linux. This iso is about 120mb, its an entire OS that is loaded in RAM, after you select us-qwerty for keyboard, select vesa as video display, the program will finish loading after user selects to run it. On the desktop select(single Click) drives, if the usb device is recognized, "mount" the drive. This will allow you to look inside and see if everything is there.



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