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There are three elements to voice mail; having a Panasonic brand voice mail system, recording the greetings, and setting call forward conditions. Which ones have you done?
The default access to voice mail is extension 500 on the intercom, but we used to use 165. When you dial it, the lady says "welcome to the Panasonic voice processing system". If she doesn't or you're asked for a password, or you have not done the tutorial, then you need to do that and it guides you to the setup of the greetings, name, and password change. After that, you dial *710x 500 (or your VM access) # on the inercom to set call forward to voice mail, with 4 being no answer (my preference since it gives me the option of answering the 2nd call or letting it fall to voice mail), or 5 for Busy/No Answer.
The message manager (mailbox 998) and the system owner (mailbox 999) has the ability to access and change how the voice mail system performs. The owner can change your name for the directory or reset your password and/or setup or delete your mailbox.
The KX-T7730 isn't an answering machine. You need to refer to the documentation for whatever answering/voicemail system you have it connected to. Alternatively, repost your question specifying the make and model of the answering/voicemail system.
If you are using an Active Voice product (typical w/ NEC) you need to change the hours of operation on the voice mail system. "Night Mode" only changes the ringing characteristics of the phone system and where calls ring, not the greetings that play on the voice mail. The voice mail plays a particular greeting (Day/Night/Holiday) based on the time of day specified in the schedule. The system administrator for the voice mail would have to make this change.
the night mode message that is being used is the main phone's (phone with lowest Ext. number) night mode message that was customized through it's voice mail.go on the main phone and listen to its voice mail. (voice mail ext. usually 165)continue listening until you hear some options.select the voicemail management optionthen select the change personal greeting optionthen select the after hours greeting optionhope this helps!
For voice mail service subscribers
If you subscribe to a flat-rate service
package that includes Caller ID, call
waiting, voice mail, and unlimited
local/regional/long distance calls, please
note the following:
L To use the voice mail service provided
by your service provider/telephone
company rather than the unit's
answering system, turn off the
answering system (page 30).
L To use this unit's answering system
rather than the voice mail service
provided by your service provider/
telephone company, please contact
your service provider/telephone
company to deactivate your voice mail
If your service provider/telephone
company cannot do this:
- Set this unit's "Ring count"
setting so that this unit's answering
system answers calls before the
voice mail service of your service
provider/telephone company does.
It is necessary to check the number
of rings required to activate the
voice mail service provided by your
company before changing this
- Change the number of rings of the
voice mail service so that the
answering system can answer the
call first. To do so, contact your
What manual did you download, where is the message located, and what is it recorded on?
A 7433 phone is just a phone, it has no messages. It is connected to a TD-816/1232 Key Service Unit and a TVS/TVM/TVA voice mail system if it's Panasonic branded.
When you call in to the TD system, the voice mail answers the call and plays the Auto Attendant greeting. Is this the one you want to change? Or do you want to change the greeting that you get after the AA answers any they dial your extension?
Each of those messages can be changed from the Message manager's box or from your own mailbox, using the codes and passwords supplied at installation.
Sounds like you are trying to change a voice mail recording. Your Comdial phone can be used on several different Comdial phone systems and with several different voice mail systems that all program and set up differently. Do you have any manuals or instructions for your voice mail system? If not, you will need to find out which voice mail you have and try to locate manuals.
To change main greetings, etc.. you would need administrative rights to the voice mail. There will probably be a password, hopefully you know it or it's still at default.
You are asking about changing you voice mail and phone system settings. Your phone can work on several different Panasonic phone systems and you could have different voice mail systems as well.
The phone KX-T7633 has only a user guide that covers the basic features of the phone itself. You need a programming and installation manual for your phone system AND your voice mail. They are not the same part and have different manuals.
So, your first step is to find out the model number of your phone system and voice mail system.