For the green light, you can turn it off from DSS. On the bottom left hand side of DSS, it is a message button. You can press the button and then your extension button. The green light will go away from the DSS and on your phone. I hope this helps.
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Outside callers, only get an operators voicemail, when your phone can't be reached. For whatever reason. No contact to a cell, switched off, airplane mode, you name it.
Then when you have contact to the provider, you should setup your voicemail, the way your provider would like you to do.
You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.
Green-Dial "0" from the problem phone and that should clear it.
Red-Dial "Feature 99 Feature". If that does not work. Leave a message in that users mailbox. From that users phone check and delete that message.
If neither of these operations work then you may have a bad port which means you may need a new station card. The part is an ESI(8)-U10-ETU, ESIB(8)-U10-ETU or an ESIE(8)-U10-ETU. The U10 might be different.
is the nec dsx telephone voicemail light red or green...?
if it's green, it's not the voicemail light, rather, it's the caller id missed call indicator. just look through your missed calls and it will go out... or if you have the admin software, go to class of service, station, and disable the caller-id alert lamp.
free download of admin software at our website http://www.nec-dsx.com
If it stays on till 10 than the clock on the voicemail is wrong. it is still an hour behind. access system manager mailbox enter password listen for manager options 1=yes 2= no listen for schedule changes 1 listen for time, would you like to change it 1 enter new time. ldtsnj.com