Question about Canon PIXMA iP5000 InkJet Photo Printer

1 Answer

No ink on paper

Greetings,

replaced ink in tanks with aftermarket ink in bottles. When printing, nothing on paper (black nor color). If I maintenance print form printer menu I get ink showing no nozzles clogged. However, nothing on test page / docs / pictures. All fine until Black tank ran dry. Is there a "hidden" switch which now is triggered and expects me to use genuine Canon cartridges? This happens on both my MAC and WinXP

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  • 1 more comment 
  • pelpel Mar 21, 2008

    Issue has been resolved, not sure what had changed. I went to town deep cleaning / print head aligning / etc. Then it started to work by itself, perhaps a bit of dry ink............

  • Anonymous Apr 04, 2008

    Replaced large black ink cartridge with aftermarket refilled cartridge. Ink won't print on paper although one test printed all BUT black color. Any ideas?

  • Anonymous May 11, 2008

    Did several trips thru the deep cleaning on colors but still no yellow registered on nozzle printout. Is machine 'broken'? Should I purchase another yellow cartridge, load and hope the yellow ink comes out of cartridge? when i take the yellow cartridge out of the printer there is no yellow ink present where the cartridge meets the printer, as there is on the other colors. tells me nothing is coming out of the cartridge, yet when i press my finger onto the cartridge yellow ink is present on my fingertip. so leads me to believe the problem is with the printer not the cartridge. Shoud I just keep on executing a deep cleaning until i see yellow on the print out?

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You need a new print head.....if your pixy is 3 years oldish...only thing that worked for mine try ebay or states.

Mike

Posted on Mar 11, 2008

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Brother MFC-290c printer does not print black anymore. Test print page color ok but not black printing. What is the problem?


The problem is either:

* out of BLACK ink -- replace the ink-cartridge

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* dead electronics -- not triggering the jets to spray ink, so replace the printer

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Color is low but cant print black on printer paper runs through blank


good day, if nothings coming up then u might need to run a maintenance check, use cleaning then test print and see if somethings changed. hope this helps, have a nice day

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2 Answers

Why does the printer use one black cartridge and not the other? Is there some way of instructing it to use the left hand one too?


the pixma printers use the large black tank in most modes like text and standard (default) or fast photo printing .. thats most economical when you are using just plain paper .... it will switch to the small black tank only if you select "High" quality mode .. that black matches the nature of the color inks much better and results in really good color pictures if you are using Gloss or Matt high quality photo paper .. you can select the quality level by the following ... when you start to print, a window comes up where you can select which printer you want ... at the right of this window is "preferences" .. click that .. now select the type of paper and "High" quality mode .... now the printer will slow down but will provide really nice results and it will use the small tank black ink instead of the large tank ....the small tank is only used for "high" quality photo prints which is only needed for high quality photo paper .. if you havent tried that yet you might want to get some glossy photo paper (either Canons or Costco has great stuff if you want a lot, like 150 sheets) but most glossy paper will work except colors might need tweeking for some ... print a nice photo in the high quality mode and you should be really impressed .. and you will be using your small black ink tank .. you might want to make the first few pictures small (2x3 inch) untill you are sure everything is the way you want it .. i usually print in the top left corner first .. then reinsert the same paper and try again right next to that .. i do that until i get the colors perfect .. then i print big .. 5x7 or even 8x10 on a new sheet... the high quality mode can be selected for just plain paper and it will use the special black ink but it doesnt result in a better picture .. so no point in doing that unless you want to experiment .. if you never print high quality photos then you will never use the small tank black ink .. it will still be used up eventually because of normal head cleaning the machine does automatically .. ...
grey scaling does not select the special ink unless you select "High" for the quality setting .. then yes you can print using that small tank black ..again it will buy you a lot if you are using High quality photo paper ... almost nothing for plain paper but at least it will allow you to use that ink .. ..

Dec 13, 2009 | Canon PIXMA iP4600 Color InkJet Photo...

1 Answer

My pixma ip8500 is printing with some colour missing, all cartridges have ink in them?


Hi there,

When Printing Becomes Faint or Colors are Incorrect.
When printing becomes faint or colors are incorrect even if the ink remains in the ink tanks, the print head nozzles are probably clogged. Print the nozzle check pattern to confirm the condition of the nozzles and then perform the Print Head Cleaning.
Note : Before performing maintenace

*Open the Scanning Unit (Printer Cover) and make sure that all lamps for the ink tanks are lit red.
-If any one of the lamps is flashing slowly, the associated ink tank is running low. You can continue printing for a while, but we recommend you to have replacement ink tank available.
-If any one of the lamps is flashing fast, the associated ink tank is emty. Replace the ink tank.
If an ink tank is flashing fast even though ink remains in that ink tank, it is inserted into the wrong position. Make sure that the ink tank of the correct coloris inserted in each position matching the label.
-If the ink lamp is not lit, the tank is not set properly. Press the <PUSH> mark on the ink tank until the tank clicks into place. Make sure that all the packaging material is peeled off the ink tank.

*Increase the print quality setting in the printer settings.

Step 1 : Printing the Nozzle Check Printer.
1) Make sure that the machine is turned on, open the Front Feed and extend the Output Paper support.
2)Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Front Feeder.
Set the Paper Thickness Lever to the left.
3) Press the Paper Feed Switch to select the paper source where you have loaded paper.
4)Print the nozzle check pattern.
a) Press the Menu button.
b) Use the right and left arrow buttons to select the Maintenance/settings, then press the OK button.
The maintenance /setting screen is displayed.
3) Use the right and left arrow buttons to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
4) Use the Up and Down arrow buttons to select the Nozzle check and then press the OK button.
The pattern confirmation screen is displayed.
5) Use the Up and Down arrow buttons to select Yes and the press the OK button.
The nozzle check print is printed, and the pattern confirmation screens are displayed alternately.

Examine the pattern and take the appropriate action.


Step 2: Print Head Cleaning
Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the Print Head causes used inl to be absorbed in the ink absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary.
1) Make sure that the machine is on, open the Fron Feeder, and extend the Output Paper Support.
2) Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Front Feeder/
Set the Paper Thickness Lever to the left.
3) Press the Paper Feed Switch to select the paper source where you have loaded paper.
4) Start Print Head Cleaning.
a) Press the Menu button.
b) Use the right and left arrow button to select Maintenance/settings, then press the OK button.
The maintenance /setting screen is displayed.
c) Use the right and left arrow buttons to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
d) Use the Up and Down arrow buttons to select Cleaning and then press the OK button.
The confirmation screen is displayed.
e) Use the Up and Down arrow buttons to select Yes and the press the OK button.
Print Head Cleaning starts.
Do not perform any other operations until Print Head cleaning finishes. This takes about 50 seconds.
The pattern print confirmation screen is displayed.
f) Use the Up and Down arrow buttons to select Yes and the press the OK button.
The nozzle check print is printed, and the pattern confirmation screens are displayed alternately.
Examine the pattern and take the appropriate action.
Note : If the problem is not resolved after performing steps 4 and 5 twice, try Print Head Deep Cleaning.

Print Head Deep Cleaning.
If print quality does not improve by standard Print head Cleaning, try the Print Head Deep Cleaning, which is more powerful process. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Print Head deep Cleaning consumer more ink than the standard Print Head Cleaning, so perform this procedure only when neccessary.
1) Make sure that the machine is on, open the Fron Feeder, and extend the Output Paper Support.
2) Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Front Feeder/
Set the Paper Thickness Lever to the left.
3) Press the Paper Feed Switch to select the paper source where you have loaded paper.
4) Start Print Head Cleaning.
a) Press the Menu button.
b) Use the right and left arrow button to select Maintenance/settings, then press the OK button.
The maintenance /setting screen is displayed.
c) Use the right and left arrow buttons to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
d) Use the Up and Down arrow buttons to select Deep Cleaning and then press the OK button.
The confirmation screen is displayed.
e) Use the Up and Down arrow buttons to select Yes and the press the OK button.
Print Head Deep Cleaning starts.
Do not perform any other operations until Print Head Deep cleaning finishes. This takes about 100 seconds.

5) Check the condition of the Print Head.
a) Print the nozzle check pattern to check the print head condition.
If a particular color is not printed properly, replace the ink tank of that color.
b) If the print head nozzles are still not cleaned, turn off the machine and perform another Print Head Deep Cleaning after 24 hours.
c) If this does not solve the problem, the Print Head may be damaged. Contact your Canon service representative.

Hope this helps.
Please rate my response.
Thanks.
Have a good day.

Dec 01, 2009 | Canon PIXMA iP8500 InkJet Photo Printer

1 Answer

Canon IP 90 clogged printhead nozzles. How to remove printhead?


Hi there,

To avoid drying of the Print Head and clogging of the nozzles, note the following.
*When you turn off the Machine
Follow the procedure below to turn off the machine.
1)Press the ON/OFF button to turn off the machine,
2) Confirm that the POWER lamp has gone out.
This takes a few seconds or as long as 20 seconds.
3) Unplug the power cord from the wall outlet.
If you are using a power outlet strip, you can switch off instead.
When you press the ON/OFF button to turn off the machine, the machine automatically puts a protective cap on the Print Head to prevent the ink from drying. If you remove the power cord or switch off the power outlet strip before the POWER lamp goes out, this capping will not be done properly, causing the Print Head to dry and clog.

* When You are not Using the Machine for a Long Time.
When you are not using the machine for a long time, print or copy in both black and white and in color or pertorm Print Head Cleaning, about once a month to prevent degradation of the Print Head.
Numerous nozzles are installed in the Print Head for high -precision printing. Just as the uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long period of time, the print nozzles becomes blocked by dried ink. Periodically printing or cleaning of the Print Head can prevent this blockage.
Note :
*If the printed area is traced with a highlight pen or paint-stick or stained with water or sweat, ink may blur depending in the paper.
*If the print head nozzles get clogged , printouts will become faint or particular colors will not be printed properly.

When Printing Becomes Faint or Colors are Incorrect.
When printing becomes faint or colors are incorrect even if the ink remains in the ink tanks, the print head nozzles are probably clogged. Print the nozzle check pattern to confirm the condition of the nozzles and then perform the Print Head Cleaning.
Note : Before performing maintenace

*Open the Scanning Unit (Printer Cover) and make sure that all lamps for the ink tanks are lit red.
-If any one of the lamps is flashing slowly, the associated ink tank is running low. You can continue printing for a while, but we recommend you to have replacement ink tank available.
-If any one of the lamps is flashing fast, the associated ink tank is emty. Replace the ink tank.
If an ink tank is flashing fast even though ink remains in that ink tank, it is inserted into the wrong position. Make sure that the ink tank of the correct coloris inserted in each position matching the label.
-If the ink lamp is not lit, the tank is not set properly. Press the <PUSH> mark on the ink tank until the tank clicks into place. Make sure that all the packaging material is peeled off the ink tank.

*Increase the print quality setting in the printer settings.

Step 1 : Printing the Nozzle Check Printer.
1) Make sure that the machine is turned on, open the Front Feed and extend the Output Paper support.
2)Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Front Feeder.
Set the Paper Thickness Lever to the left.
3) Press the Paper Feed Switch to select the paper source where you have loaded paper.
4)Print the nozzle check pattern.
a) Press the Menu button.
b) Use the right and left arrow buttons to select the Maintenance/settings, then press the OK button.
The maintenance /setting screen is displayed.
3) Use the right and left arrow buttons to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
4) Use the Up and Down arrow buttons to select the Nozzle check and then press the OK button.
The pattern confirmation screen is displayed.
5) Use the Up and Down arrow buttons to select Yes and the press the OK button.
The nozzle check print is printed, and the pattern confirmation screens are displayed alternately.

Examine the pattern and take the appropriate action.


Step 2: Print Head Cleaning
Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the Print Head causes used inl to be absorbed in the ink absorber. Cleaning the Print Head consumes ink, so perform Print Head Cleaning only when necessary.
1) Make sure that the machine is on, open the Fron Feeder, and extend the Output Paper Support.
2) Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Front Feeder/
Set the Paper Thickness Lever to the left.
3) Press the Paper Feed Switch to select the paper source where you have loaded paper.
4) Start Print Head Cleaning.
a) Press the Menu button.
b) Use the right and left arrow button to select Maintenance/settings, then press the OK button.
The maintenance /setting screen is displayed.
c) Use the right and left arrow buttons to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
d) Use the Up and Down arrow buttons to select Cleaning and then press the OK button.
The confirmation screen is displayed.
e) Use the Up and Down arrow buttons to select Yes and the press the OK button.
Print Head Cleaning starts.
Do not perform any other operations until Print Head cleaning finishes. This takes about 50 seconds.
The pattern print confirmation screen is displayed.
f) Use the Up and Down arrow buttons to select Yes and the press the OK button.
The nozzle check print is printed, and the pattern confirmation screens are displayed alternately.
Examine the pattern and take the appropriate action.
Note : If the problem is not resolved after performing steps 4 and 5 twice, try Print Head Deep Cleaning.

Print Head Deep Cleaning.
If print quality does not improve by standard Print head Cleaning, try the Print Head Deep Cleaning, which is more powerful process. Note that cleaning the Print Head causes used ink to be absorbed in the ink absorber. Print Head deep Cleaning consumer more ink than the standard Print Head Cleaning, so perform this procedure only when neccessary.
1)
1) Make sure that the machine is on, open the Fron Feeder, and extend the Output Paper Support.
2) Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Front Feeder/
Set the Paper Thickness Lever to the left.
3) Press the Paper Feed Switch to select the paper source where you have loaded paper.
4) Start Print Head Cleaning.
a) Press the Menu button.
b) Use the right and left arrow button to select Maintenance/settings, then press the OK button.
The maintenance /setting screen is displayed.
c) Use the right and left arrow buttons to select Maintenance, then press the OK button.
The Maintenance screen is displayed.
d) Use the Up and Down arrow buttons to select Deep Cleaning and then press the OK button.
The confirmation screen is displayed.
e) Use the Up and Down arrow buttons to select Yes and the press the OK button.
Print Head Deep Cleaning starts.
Do not perform any other operations until Print Head Deep cleaning finishes. This takes about 100 seconds.

5) Check the condition of the Print Head.
a) Print the nozzle check pattern to check the print head condition.
If a particular color is not printed properly, replace the ink tank of that color.
b) If the print head nozzles are still not cleaned, turn off the machine and perform another Print Head Deep Cleaning after 24 hours.
c) If this does not solve the problem, the Print Head may be damaged. Contact your Canon service representative.

Hope this helps.
Please rate my response.
Thanks.
Have a good day.

Nov 30, 2009 | Canon PIXMA iP90 Mobile Printer

1 Answer

New black cartridge installed. Won't print. HELP please.


Try

Resetting the Ink Counter When an ink tank is replaced, the ink counter must be reset. The low ink warning is only displayed properly if the ink counter is reset.

Message Prompting Confirmation of Ink Tank Replacement
If an ink tank is removed, the printer will output a message prompting you to confirm replacement of the ink tank at the start of the next print job.
When an ink tank has been replaced, follow the procedure below to reset the ink counter. The low ink warning is only displayed properly if the ink counter is reset.
Important
If infrared communication is performed in Windows XP or Windows 2000, the printer will not output the message asking for confirmation of ink tank replacement.
Reset the ink counter from the printer driver when you replace the ink tank.

1 Check the message, and click Yes.

Note
Mistakenly clicking No instead, will prevent the low ink warning from functioning properly. If this happens, be sure to open the driver's Properties dialog box and manually reset the ink tank counter in the Maintenance tab.


2 Select the replaced ink tank, and click OK.
The dialog box allows you to select the replaced ink tank.
When both black and color ink tanks have been replaced, select both Black and Color.
If you have not replaced the ink tank with a new one, click Cancel.

Resetting the Ink Counter in Printer Properties dialog box

1 Open the Printer Properties dialog box and click the Maintenance tab.
2 Click Ink Counter Reset.
3 Select the newly installed ink tank, then click OK

Sep 30, 2009 | Canon PIXMA iP90 Mobile Printer

1 Answer

Large black ink tank is not being used by the printer.


The little cartridges are pigment for photo printing. The Large black cart is ink for plain paper (usually text) printing. If you select a photo paper in the print setup menu, you will use very little of the ink.
To check the function of the large cart print out a test sheet from the printer maintenance menu. You may need to run a head cleaning to get all the nozzles to work.

May 11, 2009 | Canon i860 InkJet Photo Printer

1 Answer

Cannon multipass 390 print problems


I have the exact same problem, cleaned heads, replaced cartridge, nothing prints, no ink at all no colors or black.

May 08, 2008 | Canon MultiPASS MP370 All-In-One InkJet...

1 Answer

PIXMA IP1500 - CANON PRINTER


Confirm that the ink tanks are installed properly When replacing the ink tanks, confirm that the new ink tanks are installed properly. If the ink tanks are not locked into place, paper may not be fed properly, or ink may not be supplied to the print head.
  1. Check that the printer is powered on and open the front cover.

  2. Wait until the print head moves to the center.

  3. Check if the ink tanks are installed properly.

    ip1500_ink_installed_correct.jpg


    Ink tanks installed correctly

    ip1500_ink_installed_incorrect.jpg


    Ink tanks installed incorrectly

  4. When installing the ink tanks, push the top of the ink tank until a click sound is made.

    Note: If the ink tanks are not installed properly, paper may not be fed properly, or ink may not be ejected.

    ip1500_ink_install_animated.gif

  5. Close the front cover.

Jan 09, 2008 | Canon PIXMA iP1500 InkJet Photo Printer

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