Question about Helio Ocean Cellular Phone

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Helio Oceans keypad problems 2

The numeric pads and soft keys stop working on my Ocean. I removed the battery and noticed the same problem. When I slide the phone to landscape mode, the keyboard keys work but are useless because none of the soft keys work to access the options.The phone is only 2 months old. Bummer!

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  • Anonymous Mar 25, 2008

    my helio ocean key pad seems to be stuck when i tried music download.i cannot call anyone now though it receives incoming calls.all i can see is music down loads,videos etc

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There is a ribbon calbe that has a tendency to come loose on this phone, i love mine but had a similar problem. you can try reseating the cable:

(do not delete) Helio Oceans keypad problems 2 - utube.png
but be careful!

Posted on Jul 23, 2009

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