Question about Creative Labs Zen V MP3 Player

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My zen mp3 wont work

It wont work when it will turn on but nothing will play and when i try to turn it off it wont turn off it will still charge but it wont sync it just say connect a device and it will already be connected

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Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them

Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable
good luck
please mark the post with a fixya

Posted on Mar 17, 2008

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Hai..


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http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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