Question about Bose Wave Radio

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BOSe Wave Radio - Disk "not readable"

My Bose Wave Radio just stopped playing CDs. I get the "disk unreadable" error when I attempt to play one.

The tech guys at BOSE told me to unplug for a few minutes then try it again. This didn't work. And since my unit can't read a disk, I assume running a lens cleaner is pointless, as it has to 'read' that disk as well. Or am I mistaken on that point? Really appreciate your input on this. Thanks!

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  • nitedrive Mar 11, 2008

    Hey Spongeboob (love that): thanks for the info. I've already sent it to a Bose-authorized repair place out in Concord, CA. Cheaper than shipping unit to S.C. as was suggested by the BOSE folks.

    Will post results of their diagnostic so that others will have a little knowledge under their belt when they call Bose. I think this problem is more common than they care to admit and frankly, we should make some noise about it.

    Thanks again.....

  • Anonymous Mar 15, 2008

    I have the same problem - the Bose radio I have is about 3 years old and we hardly ever use the CD, but now it gives the same "not readable" message for all of our CDs. I tried the unplug and wait recommendation, but it didn't work either. I will be interested in hearing what sollutions might be offered.


  • mersch Jul 07, 2008

    same problem...4 years old; hardly use disc player but want it when I need "not readable" message despite unplugging it for DAYS!

  • nabilxiena Jul 17, 2008

    cd does not reed on bose wave radio

  • John Lewis Aug 25, 2008

    hi i have the same problem when i try to play a cd it reads disc and the cd will not spin then it switches back to radio, if you turn the radio off it then reads disc and doesn't do anything. thanks for any help.

  • phil bowings Sep 28, 2008

    My unit, an old cd-3000, will make funny squeaky noises, play sometimes, stop, play again etc. I was told that if tapping the lid on the cd player helps, even for a few seconds, that the problem is the switch on the side of the cd compartment that is depressed when the lid is closed. This is to keep the player from working with the lid open (real important?). Apparently the switch is cheap and touchy. It can be removed (it's not necessary) but it's not as easy as just disconnecting it as that would leave an open circuit and it won't play. You need an experienced electronics repairman to do it. A really bad design flaw for Bose or anybody. Just pathetic.

  • daccordista Nov 20, 2008

    disks are basically not recognized.  when they are which is very rare they play and almost immediately cut back to the radio.  have tried turning off power and cleaning lenses but without success.   wave radio is a veteran but has never failed until recently.  is there an inherent design flaw or built-in obsolence ?  at the price I paid I sincerely hope not

  • nromaine Nov 26, 2008

    Cd will not read the disk. Up to yesterday, it would read some disk but not others, now it doesn't read any. Do you know what is wrong with the unit?

  • Anonymous Jan 14, 2009

    I have the same problems ..."not readable" and my system is less than 2 years old. It is expensive to repair. I'm not sure what to do at this time. I'm curious to know if I purchase the multi-cd changer and add to this unit, will the multi changer work. It would be less expensive to add than to send off for repair. Does anyone have any suggestions?



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I had the same problem with the disk unreadable error and took my unit to a authorized repair dealer about 100 miles from where I live to have it fixed. It ended up costing me about $300 to have the CD unit totally replaced which is almost as much as I paid for the unit in the first place. I am like a lot of you that used the CD very little although the unit was about 3 years old. I think Bose has a problem and would like us to think it is very rare. I bought a Lifestyle surround system about 14 years ago that has a CD and have never had a problem with it so needless to say I am very disappointed in the Wave II Radio/CD system. I am fairly certain the problem will occur again, but only time will tell.

Posted on Sep 02, 2008

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Yes, clean the lens,,
use a cotton bud and some isopropol alcohoc or the solution from the lens cleaner bottle,
it could also be mechanical damege that the lens has been knocked out of alignment, that would be VERY difficult to fix.

Posted on Mar 11, 2008

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Me too. I have the multi stacker and the single cd works but not the stacker. Took it back to the shop and man got it to work straight away. Felt like a fool. Got it home. Back to not reading. Was under the impression that buying a Bose would mean quality. Clearly not.

Posted on Jan 07, 2017

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Hi, I am at this moment working on my neighbors wave radio w/ cd player. She was having the same problem & what I have discovered after disassembling the unit was that the wiring from the eye on the cd player that connects to the main board ( which looks more like a printed circuit board ) the end that plugs in on the board was broken off, I guess that after years of the eye moving up & down the rack ( constant bending of the wires ) the end finally gave way.If this is the problem you are having, MY solution is trim the broken end flush w\ a sharp pair of scissors to remove the end where it broke, place a piece of masking tape 1/8 to 1/4 in from the end use paint stripper to remove laminant but be VERY careful not to destroy the wires, clean end w\ a scotch brite pad or mild wire brush, plug it back in reassemble unit & your ready to enjoy it for another 2-3 yrs hope this helps, Any questions or comments contact me at

Posted on Jun 12, 2008

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I have exactly the same problem

Posted on May 24, 2008

  • natsudarshan May 24, 2008

    I have had the system for 2.5 years and i get the same "not playyable" error on CDs which worked perfectly before.


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SOURCE: BOSe Wave Radio - Disk "not readable"

It sounds like the laser has gotten out of alignment. Are you still within the warranty period?

Posted on Jun 02, 2008

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