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Try updating the driver for your printer. Click this link it will take you to your printers page. When you get on the website, click Drivers and Downloads tab. Then pick your operating system in the drop down list. After all that download the driver and install it. There should be software and manuals on there to. Update the software you have too, after you download the driver. That should fix your problem if it doesn't leave a comment and ill try to help.
You prob had the printer plugged in and then installed the software,
To Fix: 1. Plug in and turn the printer on 2. Attach to Laptop 3. Hit esc if Windows asks to install new device (3-4x) 4. Uninstall the Pixma Software from your Laptop 5. Disconnect Printer from Laptop 6. Reboot laptop 7. ReInstall Printer software from CDROM. ONLY when it is DONE installing software and TELLS you to, THEN connect the printer. Now it should work ;-)