Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

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External not being recognized

So i was in a hurry and was plugging things in, when i realized that i plugged my ASUS battery charger pack into my power port for my external, its lit up, for about 3 seconds then went off, i immediately disconnected and tried plugging in the right power cord for the external and its not being recognized or even turning the thing on, any suggestions?

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  • joelhare Mar 03, 2008

    ASUS AC adapter

    Model number for AC adapter -ADP~120ZB BB

    Input~ 100-240V ~ 2.0A 50-60Hz

    Output 19v - 6.32 A



    External Power plug\

    Model Number for External WA-24C12U

    AC Input~ 100-240Vac, 50-60Hz

    .55A Max. 50VA-80VA

    DC output~ 12Vdc-2A





    As to the positive/negative rings, not really sure on how to check that, anything else you need

  • joelhare Mar 03, 2008

    I kinda figured that, but was hoping for a miracle cure, since i am deployed i guess i have to buy a new one, thanks for your help boss!! I appreciate the timeliness of it and info.

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Can you tell me the power/current ratings, for each of those power packs, and also, make sure that the ring configuration(positive/negative) are the same?

Posted on Mar 03, 2008

  • Patrick Michaels
    Patrick Michaels Mar 03, 2008

    nope..you may have over voltage fried the drive. The voltage issues are MAJOR for these..current not too big of a deal..that thing under warranty?

    to recover, you'll need a specialist in these things, in your area. Not easy, and not too cheap either.

    sorry to be bearer of bad tidings.

    I use an online backup service, that works just fine.

    see it here

  • Patrick Michaels
    Patrick Michaels Mar 03, 2008

    suggestion for next time..color code the plugs with different color tape or markings, so that when reaching behind, it's obvious which is which.

    thanks for using Fixya..

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