Question about Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive

1 Answer

External not being recognized

So i was in a hurry and was plugging things in, when i realized that i plugged my ASUS battery charger pack into my power port for my external, its lit up, for about 3 seconds then went off, i immediately disconnected and tried plugging in the right power cord for the external and its not being recognized or even turning the thing on, any suggestions?

Posted by on

  • joelhare Mar 03, 2008

    ASUS AC adapter

    Model number for AC adapter -ADP~120ZB BB

    Input~ 100-240V ~ 2.0A 50-60Hz

    Output 19v - 6.32 A

    External Power plug\

    Model Number for External WA-24C12U

    AC Input~ 100-240Vac, 50-60Hz

    .55A Max. 50VA-80VA

    DC output~ 12Vdc-2A

    As to the positive/negative rings, not really sure on how to check that, anything else you need

  • joelhare Mar 03, 2008

    I kinda figured that, but was hoping for a miracle cure, since i am deployed i guess i have to buy a new one, thanks for your help boss!! I appreciate the timeliness of it and info.


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 3,587 Answers

Can you tell me the power/current ratings, for each of those power packs, and also, make sure that the ring configuration(positive/negative) are the same?

Posted on Mar 03, 2008

  • Patrick Michaels
    Patrick Michaels Mar 03, 2008 may have over voltage fried the drive. The voltage issues are MAJOR for these..current not too big of a deal..that thing under warranty?

    to recover, you'll need a specialist in these things, in your area. Not easy, and not too cheap either.

    sorry to be bearer of bad tidings.

    I use an online backup service, that works just fine.

    see it here

  • Patrick Michaels
    Patrick Michaels Mar 03, 2008

    suggestion for next time..color code the plugs with different color tape or markings, so that when reaching behind, it's obvious which is which.

    thanks for using Fixya..


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Rv510 plugged in but no lights on my laptop

You need to check all of these: 1. External charger, 2. Battery, 3. Internal charger, 4. Software. First, check if the battery is fully charge (or more than 80% charged). Second, use a tested good working battery charger/ac adapter to test your ac adapter (go to local electronic stores and test your laptop with their ac adapters). Third (if your ac adapter and your battery are good), then check your Power Options (click Help and search "power option" if you don't know where it is). If the Power Options is ok, then your motherboard (internal charger) has a problem. You need to bring your laptop to trusted local laptop repair shop.

Feb 28, 2014 | Samsung RV510-A02 T3500 2.10G 320GBDVDRW...


External Hard Drives

Most problems involving "external hard drives" have 1 thing in common: "Machine won't recognize the hardware". This has been an issue ever since they were introduced to the market. In most cases, this involves a hardware conflict amongst USB devices. To verify if this is the case:<br /> <ol> <li>Unplug all USB devices</li> <li>Reboot the computer</li> <li>Plug in the external hard drive</li></ol>The hard drive should now be detected. Once detected, you may now plug your other USB devices back in. <br /><br /><br />

on Mar 19, 2011 | Computers & Internet

1 Answer

Need drivers for toshiba external hard disk s/n: 0214060603 - for operating system win xp service pack 3 please

There is no need for any drivers for an external Hard Disc unless you are using Win98 or an older version.XP / Vista and Win7 are all plug and play enabled. As soon as you plug a healthy device into your USB port a pop up notice will come and after a few seconds the system will recognize the device and becomes fully functional.
Confirm on another PC if the device is OK

Jun 02, 2011 | Toshiba Computers & Internet

1 Answer

Slave is ok but master freezes...

you can install even if it is a slave disk. also you can try setting the jumpers to master mode, check the sides of the hdd, it has a jumper setting and set it to master, using the shorting pin, just plug it out and connect it to the right setting

Jun 03, 2010 | Seagate Notebook Hard Drives: 40GB...

1 Answer

How broken is this WD external HD

It's not broken.
Try to use a usb cable with 2 connectors(plugs). I mean, you plug one connector(plugs) in the hard drive and 2 connectors in the computer. Because you have 5 volts per usb connector.
Or you can use a small nokia charger to start the hard drive.
If you need further assistance please post

Mar 16, 2010 | Computers & Internet

1 Answer

Frozen WD 250GB External Hard Drive

Can you try and access this external hard drive from another computer, if not, then try a system restore back to yesterday if possible.

Jul 24, 2009 | Western Digital Caviar WD2500BB 250 GB...

1 Answer

Maxtor one touch iii not recognized

Does Windows recognize that there is anything plugged in at all?

If not it could be your USB interface (on the Maxtor) is shot.

Nov 26, 2007 | Computers & Internet

1 Answer

External crashes any computer connected to it

Extract the drive from the case. The drive and/or enclosure has failed. place the drivein a known good working enclosure and keep moving. what computer is your main system?

Keep me posted.

Oct 05, 2007 | Aluratek AHDU350500 500 GB USB 2.0 Hard...

Not finding what you are looking for?
Seagate FreeAgent Pro - 500GB, 7200 RPM, USB 2.0, eSATA, External 500 GB Hard Drive Logo

122 people viewed this question

Ask a Question

Usually answered in minutes!

Top Seagate Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Terry Allen
Terry Allen

Level 3 Expert

680 Answers

Mark Taylor
Mark Taylor

Level 3 Expert

728 Answers

Are you a Seagate Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides