Question about Samsung HTQ100 Shelf System

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HTQ100 Whenever I go to turn on my Samsung HT-Q100, the display flashes some and then a symbol comes up that is a circle with a line through it(like a no smoking sign) then it goes away. Any idea what the problem might be?

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Hello, Karl,
I had the same problem, I called samsung they were no help.
but the the symbol will say that there is a problem with the cooling fan. wen the fan is not turning around or slowly.(Bearing problem).
then the set is not working en is giving the symbol.(no smoking)
the best is to place a new fan.
remove 11 scews (marked with double pile sybol), 1 from the capof the main cord input.and 2 between the speaker conectoren.
take off careful the backcover cap and disconnect the Fan cable.
specs. fan:
factory : xFan brushles dc Fan
model: RDM 5015S 12v. 0,14A

Samsung spare part no. = AH-31-00056A
!!!!! the set is not working wih a fan that is not turning around or without fan (when the fan is disconnected)!!!!!

Posted on Aug 14, 2014



I had the same problem, I called samsung they were no help.
Here's what I did - I unplugged the unit held down the reset button
plugged the unit back while still holding the reset button. Then powered back on unit works properly again.

Posted on Sep 01, 2008

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Hi Karl,
Can you use the unit after the symbol goes away?
The operating manual may be downloaded at;

The closest symbol to the one you mentioned is listed at page 28 of the manual. It is the "elapsed playing timer" symbol. This function is controlled by the "Remain" button.

Page 10 of the manual has a similar looking symbol warning you not to use certain incompatible disc formats;
Do not use the following types of disc!
• LD, CD-G, CD-I, CD-ROM and DVD-ROM discs cannot be played on this player.
If such discs are played, a "WRONG DISC FORMAT" message appears on the TV screen.
• DVD discs purchased abroad may not play on this player.
If such discs are played, a "WRONG REGION CODE" message appears on the TV screen.

Page 54 of the manual lists a reset procedure in case the unit power trips off or behaves errantly;
• Turn off the power and hold the button on the main unit for
longer than 5 seconds.
Using the RESET function will erase all stored settings.
Do not use this unless necessary.

Posted on Mar 04, 2008

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Posted on Jan 02, 2017

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Hi All

After having my HT-Q100 repaired by an official Samsung repair centre, I was unable to play any DVD's - even UK ones!

So I phoned Samsung, they said I should return it to the repair centre for it to be fixed.

I couldn't be bothered to waste time on this yet again, so I logged onto and found that you can remove regionalisation on DVD players and it's totally legal!

Therefore the following instructions are for removing the regionalisation on the Samsung HT-Q100 so you can play any DVD's! I've just carried this out and it's fixed the DVD problem and can once again play DVD's!

1. Remove disc from tray.
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If the fan's not working - it could contribute to the unit not working.

Hope that helps

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