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Posted on Mar 01, 2010

The coffee maker starts out working, however, by the end of the brewing cycle coffee is dripping onto the heating element and all over the counter. The stench of burnt coffee and cleaning up the mess is getting tiresome! I?m ready to get another brand of coffee maker. I?ve tried thoroughly cleaning the outlet at the base of the filter holder. Any suggestions how to fix this?

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  • Contributor 40 Answers
  • Posted on Mar 05, 2010
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Joined: Oct 25, 2008
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A) On some coffeemakers the upper limit to the amount of ground coffee you can safely add to the filter is 15 TBSP. Exceed this amount and an overflow may result. In fact, there may be a disclaimer to this effect in the user manual. The solution may entail using less coffee or brewing smaller batches.

B) Try each of the following solutions, one at a time, until you hit on one that works for you:

1) a coarser grind to allow the water to pass through more easily;
2) a smaller amount of coffee in the filter basket;
3) brewing smaller batches;
4) another coffee brand/roast to see if the problem is caused by "blooms" (foaming action) associated with super fresh coffee. (This may be the culprit if you buy locally roasted coffee and grind the beans yourself.);
5) Try a paper filter if you normally use a permanent filter, or a permanent filter if you typically experience the problem while using a paper filter. It is also important to use only the type of filter recommended by the user manual. Do not interchange cupcake and cone filter types;
6) If using a permanent filter ensure that the pores/holes in the filter are not blocked with coffee residues. Clean as necessary with a clean (new) toothbrush and hot, sudsy water;
7) Ensure that the filter basket hinge is secure and "clicked" into place prior to brewing, the filter itself is seated properly, and the Brewing Pause spring is not jammed or bent in such a way that it fails to retract adequately to allow the coffee to flow through;
8) Make certain to push the decanter all the way in. Do not remove from the warming plate for more than 30 seconds if using the Brewing Pause feature.

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What is de-scale?

Descaling removes the deposits left behind from hard water. These mineral deposits will slow heat transfer if not removed from the heating element. To descale the coffee maker, use 48 oz of undiluted vinegar (household strength) and have a large ceramic mug to hold the output. Empty any water in the reservoir. Pour vinegar into the Water Reservoir and fill to the top of edge of the clear viewing area. Place a mug in the drip tray and press the Large Cup Button. (Do not use a K-cup.) When the brew cycle finishes, pour the contents of the mug into the sink.

Repeat the brew cycle until the reservoir is empty. Open and close the lid between cycles. When the reservoir empty, fill with water and let the coffee maker stand for 4 hours with the unit ON. After four hours, rinse the coffee maker by doing several brewing cycles (again without a K-cup). Discard the liquid after each brew cycle and repeat until the reservoir is empty.

You may need to perform additional brew cycles if you notice a residual taste.

For more information, including a pdf with the directions for descaling of the coffee maker, see http://www.keurig.com/customer-service/brewer-registration-and-support/frequently-asked-questions .
I hope this helps.

Cindy Wells
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When brewing the coffee at times the water stays and almost overflows where the filter and coffee is rather than brewing properly- what could this be and how to fix it?

Coffee overflowing onto the counter is a common complaint found in response to many automatic drip coffee makers. The following are potential solutions that can be used to rule out "operator error" vs. a defect or malfunction:

1. Do not "pack" or otherwise overfill the cone/basket with grinds.
2. If self-grinding your coffee beans, ensure you are using the correct grind setting for an automatic drip coffee maker. (See instruction manual for coffee maker and/or grinder.)
3. Do not overfill tank with water. Use the marks on the side of the reservoir rather than those defined by another measuring method. This is because a "cup" in a coffee carafe is defined as 6 oz, not 8 oz, and in some cases as little as 5 oz as a cup. (See your owner's manual.)
4. Make certain the filter cone/basket clicks into place and that the carafe is centered and pushed all the way in.
5. Try a permanent filter rather than a paper filter or vice versa.
6. Only use the correct permanent or paper filter (see manual).
7. Verify that the Pause 'n Serve button isn't sticking. If it is activated too long the brew will escape over the top of the cone/basket. This may be more apt to happen if the alignment of the carafe and the basket is incorrect.
8. Clean your machine with vinegar or as instructed by your owner's manual at least three times per year, more if your water supply is hard (prone to leaving water rings). A properly cleaned machine is less likely to suffer a burned out heating element, to take too long to brew a pot of coffee, to produce "off" tasting coffee, or to clog and overrun the filter basket.
9. Ensure that the coffee machine is sitting level on the counter.
0helpful
1answer

Coffee maker with grinder--sometimes, when percolating, it overflows

Coffee overflowing onto the counter is a common complaint found in response to many automatic drip coffee makers. The following are potential solutions that can be used to rule out "operator error" vs. a defect or malfunction:

1. Do not "pack" or otherwise overfill the cone/basket with grinds.
2. Ensure you are using the correct grind for an automatic drip coffee maker, neither too fine nor too course. (See instruction manual.)
3. Do not overfill with water. Use the carafe to pour water into the reservoir. This is because a "cup" in coffee terms is defined as 6 oz, not 8 oz.
4. Make sure the filter cone/basket clicks into place and that the carafe is centered and pushed all the way in.
5. Try a permanent filter rather than a paper filter or vice versa.
6. Only use the correct permanent or paper filter (see manual).
7. Verify that the Pause 'n Serve button isn't sticking. If it is activated too long the brew will escape over the top of the cone/basket. This may be more apt to happen if the alignment of the carafe and the basket is incorrect.
8. Clean your machine with vinegar or as instructed by your user manual at least three times per year, more if your water supply is hard. A properly cleaned machine is less likely to suffer a burned out heating element, to take too long to brew, to produce "off" tasting coffee, or to clog and overrun the filter basket as the water runs through the grinds.
9. Ensure that the coffee machine is sitting level on the counter.

5helpful
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My cuisinart brew and grind overflows onto to the counter also

Coffee overflowing onto the counter is a common complaint found in response to many automatic drip coffee makers. The following are potential solutions that can be used to rule out "operator error" vs. a defect or malfunction:

1. Do not "pack" or otherwise overfill the cone/basket with grinds.
2. If self-grinding your coffee beans, ensure you are using the correct grind setting for an automatic drip coffee maker. (See instruction manual for coffee maker and/or grinder.)
3. Do not overfill tank with water. Use the marks on the side of the reservoir rather than those defined by another measuring method. This is because a "cup" in a coffee carafe is defined as 6 oz, not 8 oz, and in some cases as little as 5 oz as a cup. (See your owner's manual.)
4. Make certain the filter cone/basket clicks into place and that the carafe is centered and pushed all the way in.
5. Try a permanent filter rather than a paper filter or vice versa.
6. Only use the correct permanent or paper filter (see manual).
7. Verify that the Pause 'n Serve button isn't sticking. If it is activated too long the brew will escape over the top of the cone/basket. This may be more apt to happen if the alignment of the carafe and the basket is incorrect.
8. Clean your carafe and machine with vinegar or as instructed by your owner's manual at least three times per year, more if your water supply is hard (prone to leaving water spots). A properly cleaned machine is less likely to suffer a burned out heating element, to take too long to brew a pot of coffee, to produce "off" tasting coffee, or to clog and overrun the filter basket.
9. Ensure that the coffee machine is sitting level on the counter.
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My grind and brew turns itself off in the middle of brew cycle

Coffee overflowing onto the counter is a common complaint found in response to many automatic drip coffee makers. The following are potential solutions that can be used to rule out "operator error" vs. a defect or malfunction:

1. Do not "pack" or otherwise overfill the cone/basket with grinds.
2. If self-grinding your coffee beans, ensure you are using the correct grind setting for an automatic drip coffee maker. (See instruction manual for coffee maker and/or grinder.)
3. Do not overfill tank with water. Use the marks on the side of the reservoir as a guide rather than those defined by another measuring method. This is because a "cup" in a coffee carafe is defined as 6 oz, not 8 oz, and in some cases as little as 5 oz as a cup. As such, a 12-cup machine actually produces closer to 9 standard 8 oz cups. (See your owner's manual.)
4. Make certain the filter cone/basket clicks into place and that the carafe is centered and pushed all the way in.
5. Try a permanent filter rather than a paper filter or vice versa.
6. Only use the correct permanent or paper filter (see manual).
7. Verify that the Pause 'n Serve button isn't sticking. If it is activated too long the brew will escape over the top of the cone/basket. This may be more apt to happen if the alignment of the carafe and the basket is incorrect.
8. It is extremely important to clean your machine with vinegar or as instructed by your owner's manual at least three times per year, more if your water supply is hard (prone to leaving water rings). A properly cleaned machine is less likely to suffer a burned out heating element, to take too long to brew a pot of coffee, to produce "off" tasting coffee, or to clog and overrun the filter basket.
9. Ensure that the coffee machine is sitting level on the counter.
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My DGB-500 Cuisinart Grind & Brew coffee maker leaks coffee

I found out that internally the water line that comes off of the heating element is made of a rubber/silicon material. The heating element is so hot that it scorches or dryrots the tube and it cracks causeing leaking. Sometimes it comes pouring out and other times it just is enough to make it a pain. I have taken the time to get my specialized screwdriver set and take off the bottom of the pot, but have not been able to find a replacement tube for it. (They also made the tube so that you dont have enough to cut the broken end off and put it back on and if you COULD do it, they also put an "X" in the original tube so if you cut it and try to put it on you cannot push it on far enough. Other than this, it was a great coffee brewer for me for the past four years. (Put baking soda and water paste on the coffee stain if you have formica counters. A few times of doing that and the stain will come clean)
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Cusinart 12 cup grind and brew overflows with grinds and water

Coffee overflowing onto the counter is a common complaint found in response to many automatic drip coffee makers. The following are potential solutions that can be used to rule out "operator error" vs. a defect or malfunction:

1. Do not "pack" or otherwise overfill the cone/basket with grinds.
2. Ensure you are using the correct grind for an automatic drip coffee maker, neither too fine nor too course. (See instruction manual.)
3. Do not overfill with water. Use the carafe to pour water into the reservoir. This is because a "cup" in coffee terms is defined as 6 oz, not 8 oz. Note: Some coffee makers define as little as 5 oz as a cup.
4. Make sure the filter cone/basket clicks into place and that the carafe is centered and pushed all the way in.
5. Try a permanent filter rather than a paper filter or vice versa.
6. Only use the correct permanent or paper filter (see manual).
7. Verify that the Pause 'n Serve button isn't sticking. If it is activated too long the brew will escape over the top of the cone/basket. This may be more apt to happen if the alignment of the carafe and the basket is incorrect.
8. Clean your machine with vinegar or as instructed by your user manual at least three times per year, more if your water supply is hard. A properly cleaned machine is less likely to suffer a burned out heating element, to take too long to brew, to produce "off" tasting coffee, or to clog and overrun the filter basket as the water runs through the grinds.
9. Ensure that the coffee machine is sitting level on the counter.
2helpful
1answer

Water overflow

If the water is running out the seams in the plastic BEFORE you brew anything, it is a defect or design flaw. I bought one that looks like the one pictured and it did the same thing. So did the replacement.
If the overflow occurs during brewing, verify the following:

Coffee overflowing onto the counter is a common complaint found in response to many automatic drip coffee makers. The following are potential solutions that can be used to rule out "operator error" vs. a defect or malfunction:

1. Do not "pack" or otherwise overfill the cone/basket with grinds.
2. Ensure you are using the correct grind for an automatic drip coffee maker, neither too fine nor too course. (See instruction manual.)
3. Do not overfill with water. Use the carafe to pour water into the reservoir. This is because a "cup" in coffee terms is defined as 6 oz, not 8 oz. Note: Some coffee makers define as little as 5 oz as a cup.
4. Make sure the filter cone/basket clicks into place and that the carafe is centered and pushed all the way in.
5. Try a permanent filter rather than a paper filter or vice versa.
6. Only use the correct permanent or paper filter (see manual).
7. Verify that the Pause 'n Serve button isn't sticking. If it is activated too long the brew will escape over the top of the cone/basket. This may be more apt to happen if the alignment of the carafe and the basket is incorrect.
8. Clean your machine with vinegar or as instructed by your user manual at least three times per year, more if your water supply is hard. A properly cleaned machine is less likely to suffer a burned out heating element, to take too long to brew, to produce "off" tasting coffee, or to clog and overrun the filter basket as the water runs through the grinds.
9. Ensure that the coffee machine is sitting level on the counter.
0helpful
1answer

I have bought 3 coffee pots from GE in 2 months all three have not worked now Wal-Mart cannot return our money without the receipt.

If they have failed after working a short while, the thermal fuse used in all drip coffee makers is failing and we have had exactly the same experience with another brand. Our toxic Chinese friends are making crappy thermal fuses along with about everything else. 

Replacing these is impractical since they are in a small metal case, pointed on one end with two coaxial leads permanently attached. Further, they are welded  to wiring under the warming plate to the heating element. The area is too hot for solder and ceramic wire nuts have to be used to replace the fuse and these are tough to find anymore.
Bypassing them is a really bad idea since I know of one case where the thermal switch that causes the machine to cycle failed, the heating element melted through the aluminum plate on the bottom and set fire to a kitchen counter.
With the cost of labor being what it is, hardly any of these drip coffee makers are worth repairing. 
0helpful
1answer

GE coffee maker

If it failed after working a short while, the thermal fuse used in all drip coffee makers is frequently failing and we have had exactly the same experience with another brand. Our toxic Chinese friends are making crappy thermal fuses along with about everything else. 

Replacing these is impractical since they are in a small metal case, pointed on one end with two coaxial leads permanently attached. Further, they are welded  to wiring under the warming plate to the heating element. The area is too hot for solder and ceramic wire nuts have to be used to replace the fuse and these are tough to find anymore. 
Bypassing them is a really bad idea since I know of one case where the thermal switch that causes the machine to cycle, failed, the heating element melted through the aluminum plate on the bottom and set fire to a kitchen counter. 
With the cost of labor being what it is, hardly any of these drip coffee makers are worth repairing. 
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