Question about Brother IntelliFAX 2800 Laser Fax

1 Answer

Open cover message

We can fax out ok but occasionally when we receive a fax the fax arrives ok but will not print. We get the message open cover. After we do that the fax machine warms up and the same message appears. The only way to fix is unplug and replug in, but we lose the incoming fax and don't know who it is from.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 2,072 Answers

Several possibilities with that. Trying to think what order to try things.
In your menus or settings, there should be a way to clear the memory. You may have software corruption causing that issue.
If you do a memory clear, you will have to enter your date, time, phone number and company name.
You may have a loose connector to the interlock switch or on the circuit board. You would have to unplug the machine and disconnect and reconnect the connectors.
one of the cover interlock switches itself is defective.
Could simply be one of the covers is just twisted or warped.
Possibly one of the cartridges is not seated and arching, corrupting the memory.
After that, there very much less likely is a bad circuit board, ( very unlikely).
The reason I suspect memory corruption is because you have to unplug and plug it back in to clear.
A faulty switch shouldn't make you remove and reconnect power. But, stranger things happen...
Good luck and let me know whats up. Maybe I can offer more ideas once you check theses items. I know , it's a lot.

Posted on Mar 03, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

Fax machine problems

Unplug the device from the AC power for about 30 minutes to allow it to reset the circuity.
Hope this helps.

May 04, 2008 | Samsung SF-330 Plain Paper Inkjet Fax

1 Answer

Hello, I have a Brother Fax 560 (Plain Paper Fax). I am having difficulty receiving faxes. It is not transmitting on the receiving end. What is the problem?

Hi Despite the increase in texting, email, Facebook and Twitter, we still hang on to our fax machines. They are perfect for sending copies of original documents despite document jams, buying ink or special paper, maintaining a phone line--we love 'em. Basic problems like paper misfeeds can be troubleshooted through the use of some basic steps.
Check the Message
  • Check the messages on the display of your Brother fax machinemag-glass_10x10.gif. The messages will be pretty self-explanatory such as "Insert Doc, Again" or "Please Supply Paper." "Insert Doc. Again" means that that the documents weren't placed on the feeder correctly; just follow the instructions and try again. A message like "Please Supply Paper" will simply mean you need to replenish the paper. "Memory Overflow" is probably the most cryptic. It just means that the memory capacity was exceeded and it has stopped recording. Press "Enter" to register the documents in memory and to complete the operation.
  • Misfeeds
  • Clearing an original's misfeed by pushing down on the release lever to open the front panel. Remove the failed original and close the panel. To clear recording paper that's gotten jammed in the paperfeed, open the turn guide and remove the paper. To clear paper from the transport unit, which is in the top, open the cover, remove the drum and toner. Lift the guide and remove the paper by pulling upwards. Paper can get stuck in what is called the Fixing Unit. Open the top cover. Again, remove the drum and toner. Open the Fixing Unit cover and remove the paper by pulling it back.

  • Aug 02, 2010 | Brother IntelliFAX 560 Plain Paper Fax

    3 Answers

    Sharp FO-4700 Fax Not Received Even Though OK Fax Confirm Given

    It's gone forever, once your machine received a EOT (end of transmission signal), your fax machine thinks it was received OK and clears it from memory.

    Oct 28, 2009 | Sharp FO 5700 Plain Paper Laser Fax

    1 Answer

    Paper jam message but there is no paper jammed. opening and closing cover doesn't work.

    hi,are you sure no paper jam ok check very very small paper in your machine or clean the sensor.

    Apr 28, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

    1 Answer

    Back cover open

    There is a sensor on the back of the fax machine inside the back door area. There you should see a few plastic chutes that may have a small movable plastic lever called a actuator. This actuatoer may have come out of its pivot points. The parts usually can be snapped back into place. Check by moving the parts and see if the error message goes off. You must move the chute open or closed while looking at the lcd display. This may narrow down your issue.

    Feb 13, 2009 | Brother IntelliFax-2820 Laser Fax

    1 Answer

    All Fax pages not received or sent.

    have you watched the paper going through the doc feeder are thay goning one by one or is it pulling more then one. try making a copie withe 4 sheets does that work. if not open cover of doc feeder clean rollers. serperation pad. ( pad would be twrods the top of the cover )

    Jul 21, 2008 | Canon LaserClass 2050 Plain Paper Fax

    2 Answers

    Brother Intellifax 2800

    Pls open cover = Please open cover. Probaly has a jam - Open the cover remove the drum/toner unit and check for jammed piece of paper under of in the drum unit.

    Jan 24, 2008 | Brother IntelliFAX 2800 Laser Fax

    2 Answers

    I can neither send or receive faxes

    hi 003 - Recording paper jammed when feeding from the 3rd cassette. Remove the jammed paper. (1) Open the Printer Cover. (2) Remove the jammed paper. (3) Slide out the Paper Cassette. (4) Remove the jammed or wrinkled paper and reload the recording paper into the paper cassette. Caution: Make sure that the paper is set under the clips of the Paper Cassette. You can load about 500 sheets with standard weight paper (20 lb. or 75 g/m2). good luck

    Feb 23, 2006 | Panasonic Panafax UF-885 Plain Paper Laser...

    Not finding what you are looking for?
    Brother IntelliFAX 2800 Laser Fax Logo

    30 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Brother Office Equipment & Supplies Experts


    Level 3 Expert

    1362 Answers


    Level 3 Expert

    1113 Answers

    Ron Dufek
    Ron Dufek

    Level 3 Expert

    398 Answers

    Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides