- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
YOu are having issue with the motherboard. ther might be a short circuit or bad part on the motherboard that might have caused it not to detect the ac adapter and system will not power on. You need to have motherboard replacement.YOu can contact dell for repair options.
Check your AC adapter for an LED showing it is getting power from the wall. Make sure you have no external devices connected, then try booting with just the AC adapter, next, just the battery. If still nothing, then your motherboard is probably bad.
This could be a couple of issues. One, the computer could be over heating and shutting down. Ask her if her laptop was warm and if the fan was constantly running. The second possiblity is the cord that plugs into the laptop has become loose and once wiggled will cause it to turn off because the battery doesn't hold a charge. Have her put the laptop on the table and with the computer running wiggle the cable. If it shuts down its a bad connector. In this case find someone with mad soldering skills and re-solder the connector on the motherboard.
Armymason If this sounds like a good solution a high score is appreciated.
Looks like you have some issues with the port on the motherboard where the AC adapter is plugged in. Try another AC Adapter cord in, if still the same, then call up Dell to have the motherboard replaced.
I'm sorry to inform you that if that's how the lights acts when you try to turn your computer on, then the motherboard needs to be replaced. It could be caused by an improper shutdown or power failure. Call Dell and have it replaced if it still has a warranty. If not, then call Dell at this number 1800-2884410 to have an estimate on how much it will cost to have the motherboard replaced.
the motherboard on your laptop is shorted to the ground. It happens when you unplug the ac adapter cord from the back of the computer a lot. Call Dell's reknowned tech support and ask for the motherboard to be replaced.