Question about HP OfficeJet Pro L7580 Color All-in-One Printer

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Getting error when trying to fax or scan

I just installed a HP Officejet Pro L7580 and am getting a "An error occurred While communicating with scanning device' message. The printer is connected via network cable, no USB attached to it.

I am running Windows XP Media Center edition SP2 on a
Dell XPS 600

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The L7580 is not meant to be set up as a scanning device on a network. This unit can only function properly as a USB connected device to have all the features work. Also, for the software to install with out problems, all other All in One software fro previous HP printers need to be removed. Once we did that and did clean install using USB only then did it work.

Posted on Mar 09, 2008

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Posted on Jan 02, 2017

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1 Answer

I am trying to scan from a HP Officejet Pro L7580. I am a bit of a technophobe and the printer is telling me No Scan Options Refer to device documentation which I havn't got. PLEASE advise me on how to...


Hello Mr.Johnson !

You can start a scan from a computer or from the control panel.

To use the scan features, your device and computer must be connected and turned
on. The printer software must also be installed and running on your computer prior to
scanning. To verify that the printer software is running on a computer running
Windows, look for the device icon in the system tray at the lower-right side of the
screen, near the clock. To verify this on a computer using the Mac OS, open the HP
Device Manager, and click Scan Picture. If a scanner is available, it will launch the HP
ScanPro application. If it is not available, a message appears to let you know that a
scanner was not found

Here you will find a link that will take you to this printers service manual (device documentation) :

http://h10032.www1.hp.com/ctg/Manual/c00863866.pdf

Hope this can help you

You can contact me directly on:
eliteprintersolutions@gmail.com

Good Luck

Jul 15, 2010 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Scanner function will not work.error message--"no scan options". have reinstalled software plus downloaded software from hp website.


Cobbled together a MS scan option that works with the L7580. Not very seamless but I'm scanning, viewing, saving and emailing OK.
Still wish I could get the darn L7580 to work via the "scan" button!
John Boggess

Jan 05, 2010 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Hp officejet pro l7580 won't print


Try this. Go to WWW.hp.com and let the website find your printer and install the sotware automatically.

Jun 20, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

Unable to Scan documents


If the software is installed correctly it should scan from the scanner, otherwise i would suggest using the scan button on the software screen. Make sure all your drivers are up to date!

May 22, 2009 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

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check all the doors of the printer. If they are not closed, The printer will continue to throw this error.

Feb 28, 2009 | HP OfficeJet Pro L7580 Color All-in-One...

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HP OfficeJet Pro 7580 Scan Cover Installation


Hp links to the manuals for your printer. I would check to make sure you unlocked the scanner. make certain the scanner cable (is applicable) is connected in the rear properly.

Best Wishes
Here's the manuals for the printer you own.
http://h10032.www1.hp.com/ctg/Manual/c00862808.pdf


http://h10032.www1.hp.com/ctg/Manual/c00863866.pdf

Sep 26, 2008 | HP Officejet Pro L7580 All-In-One InkJet...

2 Answers

HP Officejet Pro L7580


scotti444 ,

hi! try this solution for your problem.tnx

Follow these steps to correct the problem:

  1. Open the HP Director/Solution Center software.
  2. Click Settings , click Scan Settings and Preferences , and then click Scan To....Setup . The Button Settings window will appear.
  3. The Destination List tab should be visible. The software will scan the computer and determine what scan capable programs are installed on the computer. These will be listed on the left side.
  4. Select a program you wish to scan to and then click Add to move it to the right side. Programs listed on the right will be available as scanning destinations when pressing the Scan button.
    Figure 1: Destination tab of the Button Settings
fe4bcd2.jpg

5. On the Scan To Button tab, you may also specify what type of scan you wish to launch from the front panel and establish a default scan resolution and color depth setting.

6. Click OK to save the changes and exit the setting.

Causes:
>This error message occurs if the Scan To settings have never been set.

hope this can help you resolved your problem

regards,
coffeebeans

Mar 15, 2008 | HP Officejet Pro L7580 All-In-One InkJet...

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