Hybrid GP won't turn on. Tried different outlets. There is a green light thats hidden in the bottom of the unit that does stay on. I push the power button and the unit does not turn on.

i found a solution to the sparking problem in the ionic breeze. purchased scotch brite cleaning pads from home depot. using a long strip of pad scrub the plates back and forth especially in the areas that seem to be emitting sparks. i did this and the unit runs quiet as a whisper.

The solution drgoff provided ( the guy that used to work for Sharper Image ) actually did the trick !!!! Super excited to have this unit working again , thanks drgoff

Locate the photo electric eye that picks up the need to clean and give it a thorought cleaning. Good Luck and I hope you get it repaired. That photo cell should be your problem It's probably a little black or ruby red dot in a fin or on the housing where yhe air passes.

1. Unplug the unit
2. Turn the unit upside down and listen for the beeds to move along the static wires from top to bottom. Turn it upside down again and again until you feel the static wires are cleaned of grime.
3. Plug it in again and see if the hissing is gone.

I have been doing research on this unit. I read that only every other grill is suppose to collect. The remaining grills increase the electrostatic charge making the collection plates, the ones that get dirty more effective. So the bottom line is there is nothing wrong with your unit.

When you cleaned your cleaner, you must be gentle with it. Wipe down with a lightly moist cloth or paper towel. make sure you dont shove any grime between the metal cleaning grid and the plastic holding it all together. that can cause lots of problems. Your air purifier probably wont start because of an auto shut off safety feature. Be sure that everything is in its proper place.... make sure hte front grill is fastened on correctly as well as the back grill. if those are not secured properly the unit will not start. also, check that your collection grid is placed all the way inside the unit and wait for the click noise that indicates that its locked in place. at that point the unit should turn on and you can once again enjoy fresh, pure air!

Instruction manuals can be download from this page:
http://www.ionicpro.com/request-custserv.html

I had the same problem with mine, it would start then go into drying mode. I got it to work properly by smacking it around for about a week then it went back to it's lil tricks with drying mode again. After trying just about everything short of using it for target pratice, I made sure it was clean and dry then I turned it to the Medium setting, pressed the power button waited just a second for the fan to go into the meduim fan level, then I pressed the power button again holding it in before it went into the drying cycle, while I held the button, (don't release) I wadded up some tape to keep the button depressed then I put some tape over that to keep it that way. It works perfect! Note, mine never had any crackling issues to begin with, just the drying cycle thing so use this suggestion at your own risk. Good luck!

You have to locate the "blade" that is causing a short (usually can see it sparking; if not, reset it (turn it off then on) in a dark room and locate the problem area (this is how I figured it out).  If you can locate the offending "blade", simply tear it out of the base where the spark is occurring, fold it back against itself so the metal does not contact anything other than itself (and is no longer contacting the base where the sparks occurred).
This fixed my unit (I was just about to throw it out when I tried this solution).

I had the same problem with my GP. It has worked great for four years and only recently seemed to get stuck in this drying cycle. I cleaned the grid many times, cleaned the wires, cleaned the whole unit as much as I could to no avail. The trick: You need to clean the two metal prongs and surrounding area that insert into the bottom of the grid, when you inserrt the grid. they are sharp like nails, so take care. Use an alcohol based cleaners and clean the prong and around each base. This fixed the problem for me and she's back up and running well.