Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Hp office jet 6110 all in one

When i switch the printer on, it says self test, then it sounds like it is trying to print but then make a sound like it is pulling paper through, then when this is finished, it will say scanner failer, turn of and on again, i have done this several times now, please help

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THE Office Jet 6110xi has the problem is the scanner carriage having a problem when it looses power. The carriage does not "see" the signal it needs to indicate to the scanner carriage has reached the end of the scan deck -- I open the scanner top (remove screws, lift ONLY several inches leaving the front "clips" or "clamps" connected so the rear part of the top deck lifts up).

I have wiped the glass and the scanner carriage.

THE BEST THING THAT SEEMS TO WORK IS TO MAKE SURE THE THIN PLASTIC INSERT BETWEEN THE GLASS AND THE PLASTIC DECK --- WHICH IS NOT SEEM FROM THE TOP SCANNING DECK BUT ONLY FROM THE UNDERSIDE WHILE HOLDING UP THE DECK --- IS PROPERLY SEATED SO THE SCANNER CARRIAGE "SEES" IT.

ALSO HAVING WORKED IS SOME COMPRESSED AIR BLOWING IN THE SCANNER CARRIAGE AREA. I PRESUME SO DUST GETS IN THERE AND THE AIR REMOVES IT.

This happens almost every time the scanner/printer looses power, so I usually try to avoid unplugging it or shutting it off!!!

Finally, do not give up. This can be fixed. Sometimes it took 2 minutes, sometimes it took an hour of cleaning, wiping, blowing air into it.....

M

Posted on Mar 09, 2008

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