Question about HP OfficeJet 6110 All-In-One InkJet Printer
When i switch the printer on, it says self test, then it sounds like it is trying to print but then make a sound like it is pulling paper through, then when this is finished, it will say scanner failer, turn of and on again, i have done this several times now, please help
THE Office Jet 6110xi has the problem is the scanner carriage having a problem when it looses power. The carriage does not "see" the signal it needs to indicate to the scanner carriage has reached the end of the scan deck -- I open the scanner top (remove screws, lift ONLY several inches leaving the front "clips" or "clamps" connected so the rear part of the top deck lifts up).
I have wiped the glass and the scanner carriage.
THE BEST THING THAT SEEMS TO WORK IS TO MAKE SURE THE THIN PLASTIC INSERT BETWEEN THE GLASS AND THE PLASTIC DECK --- WHICH IS NOT SEEM FROM THE TOP SCANNING DECK BUT ONLY FROM THE UNDERSIDE WHILE HOLDING UP THE DECK --- IS PROPERLY SEATED SO THE SCANNER CARRIAGE "SEES" IT.
ALSO HAVING WORKED IS SOME COMPRESSED AIR BLOWING IN THE SCANNER CARRIAGE AREA. I PRESUME SO DUST GETS IN THERE AND THE AIR REMOVES IT.
This happens almost every time the scanner/printer looses power, so I usually try to avoid unplugging it or shutting it off!!!
Finally, do not give up. This can be fixed. Sometimes it took 2 minutes, sometimes it took an hour of cleaning, wiping, blowing air into it.....
Posted on Mar 09, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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