Question about Hard Drives

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My Book 750 GB/GO

New My Book, I Backed up My Doc's and MS Outlook Yesterday Morning Using the free trial software. I got 2 err messages. So I went to my computer and clicked on MY book drive and could not view the files. I figured it didn't work and proceeded to try the SYNC software to the same file. The computer has run all night I now have visible files but WD button manager wont let me disconnect. The SYNC program and the Back up program said there was a problem and they had to close.

Please Help!
Chris

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Hi Corson,

I've seen this type of issue before when a MyBook was connected to a legacy (1.1) USB port on an older computer or a laptop. Do you know if you're using a USB 2.0 port to connect to the drive?

Ben

Posted on Mar 04, 2008

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