Player Problem, Connect to PC, Start Device Manager
Every time I try to turn on my player it tells me there is a player problem, but when I plug it in my songs are on my pc. For some reason there not showing up when I turn on my mp3 player. I'm using Windows Media Player which is supposed to be compatable. Little Help Please, Thanks
i try to turn my mp3 player on, but it comes up with warning, and says to connect to my PC and use the Device manager. i`ve looked for it on the cd that came with the player, but nothing like that there. please, help. thank you
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Re: Player Problem, Connect to PC, Start Device Manager
Make sure you are using Windows XP and Windows Media Player 10.
If you are using Windows Vista, then the player is not compatible.
If you are using Windows Media Player 11 then you will need to uninstall it to roll back to version 10.
Problem sounds like one or more system files have been deleted or corrupted on the player, possibly by formatting the player from windows.
Re: Player Problem, Connect to PC, Start Device Manager
The way this philips go gear stores track information differs from a PC and therefore the transfer software has to do the conversion. For this reason only philips software will work. Windows media player has put the tracks on your player but your player is not seeing them. The only transfer software I have found to work is the philips edition of music match 9 that can be downloaded from http://www.support.philips.com/support/html/index_gb_en.html
or software called HDDmanager that can be downloaded from http://www.litespeed.co.nz/hddmanager.htm you will need to install .net frameowrk 2.0 from microsoft to use this software. There is a link to this on the above site. I have recently installed HDD manager and really like it. I don't know of any software that works on vista at present.
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Try this solution to your problem.
Go to Device Manager To get to Device Manager you will: Right click on My Computer>Properties>click the Hardware Tab>Device Manager. After you are in Device Manager look for your MP3 player or Unit. Here you should see no "Yellow" exclamation points. If you do they they are telling you that you have a device conflict. If you currnetly have your unit plugged in, you may notice the "unknown device" which would be your Player or Unit. If you unit has an exclamation point by it, then you will need to click on it and delete it. After you remove all devices with conflicts then click on refresh and search again for your MP3 player/Device. The computer should install your device this time and solve your problem with connection of the MP3 player/Device.
Download and install Itunes into your PC...start the I tunes program, plug your ipod in and it then should recognize it and allow you to download to it. Please take time to rate me thumbs up.
You should download and istall the Device Manager sofware from here:
After that run Device Manager and connect your player via USB. Device Manager should say, that your player reported an error and would you like to repair it. Press "yes" to start repair.
If the Device Manager doesn't give you the option to repair, you should turn off the player and connect it by pressing the volume up (+) button. This will turn on the automatic repair mode. After that, everything goes as I've written before.
Connect player to pc and power, restart player while holding the volume
+ key, as soon as the player shuts off, press and hold the volume -
key, your device manager will pop up and tell you the player needs repair, let it do so.
If you have a Philips HDD Series, it will not work with Windows Vista or Windows Media Player 11 except for briefly, then the player will stop working one day. Your only hope is to use it with Windows XP and Windows Media Player 10 - it is, basically, an obsolete player at this point in time.
The Philips Device Manager has a strange feature - it only properly updates your device if you have the newest version of the Device Manager: Download the newest version of the Philips Device Manager: www.usasupport.philips.com - change your country/language as needed Enter in your exact model # Click on the link for your exact model # Click on the Software & Drivers section Click on "Firmware Upgrade Software" Install the new Device Manager Open and run the "Update" tab -Tha Mp3 Doctor
Make sure you install the disc with the Philips Device Manager on it first (or grab the device manager from Philips' website).
Recovery Mode for Philips' GoGear Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab.Then click on the “Repair” button to start the repair process.Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in.If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded. -Tha Mp3 Doctor
Mode for Philips' GoGear Open
the Philips Device Manager (Start à
All Programs à Philips Digital
Audio Player à SAXXX à Philips Device Manager) and
click on the “Repair” tab.Then click on
the “Repair” button to start the repair process.Most of the time, when your player is in that
state, the Device Manager will not recognize that your GoGear is plugged
in.If this is the case: Disconnect the
player from the PC, and make sure the mp3 player is turned off. Hold in the
volume + button on the mp3 player, and reconnect the player to your pc while
holding in the volume + button. Continue holding the volume + for 10-15 seconds
until a "Found New Hardware Wizard" pops up. It should recover your
device if there isn't anything internally wrong with the player. Warning: this
procedure will result in your songs being erased off the player, so they will
have to be reloaded. -Tha Mp3 Doctor
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
THEN, do the "Repair" in the Philips Device Manager
If you have the software conect the device to the computer; press volumen + with on/off switch at same time; then press volumen - anh hold it. The software recognice the device and you can update the firmware or repair it.
You need to load the drivers and "gogear" has to appear in your synch list in WMP.
Look into previous replies I have posted to find the software link.
Copy all the music onto your hard drive so you can put it all back on using the synch feature.